The Data Lab Unit aims to establish a leading hub for open-source data, code, and visualizations, fostering data democratization and collaboration among NGOs and development partners. By addressing critical challenges such as unsustainable data platform management strategies, technical inconsistencies, and high employee turnover, the unit will ensure the long-term sustainability and impact of WRI Indonesia's platforms. This initiative transforms grant-dependent outputs into powerful tools for driving positive change in climate resilience, social equity, and nature conservation across Indonesia and Southeast Asia. Aligning with WRI's strategy, the Data Lab Unit promotes systemic, data-driven solutions, transitioning WRI's approach from isolated project delivery to broader systems change while enhancing institutional capabilities and addressing financial sustainability gaps to create scalable, impactful initiatives.
Knowledge Management System Specialist will support the team in capturing, organizing, and disseminating essential WRI Indonesia data and knowledge. Key responsibilities include developing and maintaining comprehensive documentation, such as Standard Operating Procedures (SOPs), guidebooks, and knowledge repositories, to ensure that best practices are followed and employees have access to accurate and up-to-date information.
Reporting to the Nature-based Solution Manager, the Knowledge Management System Specialist will work closely with various project teams to understand their data and knowledge needs, standardize processes and support continuous improvement initiatives. In collaboration with System Infrastructure and DevOps Lead, Product Engineering Lead, and Senior Lead for Data Engineering and Innovation, this position will deliver cutting-edge solutions that align with WRI Indonesia’s mission.
The Knowledge Management System Specialist will be based in Jakarta with office-flex working arrangment and travel requirement as needed. In support of WRI's DEI commitment, you are responsible for actively participating in these collaborative efforts by integrating equity into your work, our workplace, and the organizational culture.
Data and Knowledge Management:
Develop and execute a comprehensive data and knowledge management strategy aligned with organizational goals and objectives
Develop and implement knowledge management strategies that align with organizational goals and effectively support programmatic needs across clusters/sub-clusters
Designs and implements knowledge tools and documentation processes that are intuitive, user-friendly, and responsive to the needs of different user groups
Lead initiatives to capture, curate, and disseminate organizational data, knowledge and best practices
Actively identifies, curates, and organizes institutional knowledge and data, ensuring information is accurate, accessible, and supports informed decision-making
Collaborate with cross-functional teams/programmes to identify knowledge gaps and develop targeted solutions to address them
Promotes a culture of continuous learning and improvement by facilitating knowledge-sharing sessions and encouraging documentation of lessons learned
Measure and analyse the effectiveness of data and knowledge management initiatives, providing insights for continuous improvement
Produces clear, well-structured, and professionally formatted documentation that is consistent with WRI Indonesia’s standards and style
Maintains a strong understanding of data governance principles and applies appropriate measures to ensure confidentiality and compliance with internal protocols
Program Management :
Collaborate with other Data Lab workstreams to ensure the integration of knowledge management tools with existing systems and workflows.
Enhance collaboration across departments through the implementation of tools and processes that support knowledge sharing.
Stay up-to-date with emerging technologies and industry best practices, integrating relevant advancements into data and knowledge management strategy.
Champion a culture of knowledge continuity by promoting the importance of documentation, organizational learning, and knowledge retention strategies.
What You Will Need :
Bachelor’s Degree in Knowledge Management, Information Systems, or a related field. A Master’s degree is preferred
At least 4 year of experience in knowledge management, information management, or related fields
At least 2 years of experience in managing data governance throughout the KM/DG lifecycle
Demonstrated expertise in developing and implementing knowledge management strategies
Certification such as ICCP Certified Data Professional or Certified Information Management Professional (CIMP) in Data Governance. Alternative combinations of work-related experience and education may be considered on a case-by-case basis
Strong understanding of knowledge management tools and technologies (e.g., SharePoint, Confluence, etc.)
Demonstrated ability to work collaboratively across departments
Business proficiency in verbal and written communication, with the ability to convey complex concepts clearly
