Data Assistant

WHO - World Health Organization, New Delhi, India

Skill RequiredIT and ICT
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
16th March, 2018

Job Description

The goal of the Department of Health System Development (HSD) is to support advances in Universal Health Coverage in SEAR Member States, through providing data, evidence and advice on how to improve people's access to needed services without suffering financial hardship. This includes improving the completeness and quality of data produced from multiple sources and used to review progress and performance against agreed national priorities.The Health Situation and Trend Assessment (HST) Unit within HSD has four main functions:To reinforce WHO Country Office support to Member States in the review and improvement of their national information and accountability platforms based on latest available tools, approaches and evidence.To support Member States to coordinate and harmonize activities of multiple stakeholders related to strengthening the production, management, analysis and use of data for national, regional and global reporting.To work with colleagues within SEARO, and with other international agencies, to improve, harmonise and align their efforts to strengthen national information platforms.To promote technical cooperation between Member States as well as capacity building in Member States related to strengthening information platforms for the monitoring, evaluation and review of the national health strategies, including health situation & trend assessment.To ensure the quality and consistency of data publishes by WHO.


Under the direct guidance of Regional Adviser (HST) and overall supervision of Director, HSD, the incumbent provides support as follows:

  • To assist in data compilation from various sources of information such as country annual health statistics reports and surveys, global health estimates, publications of technical units in the Regional Office, reports and publication of other UN agencies for maintaining database for Health Information Platform (HIP).
  • To assist in validating and processing data and indicators reported by countries or collected by request with concerned units in WHO country offices and regional offices associated with the UHC flagship, revised core health indicators, and health SDG requirements. Also provide support in preparing tables and charts as and when needed.
  • To assist in processing requests for data from technical units and other users and to keep log and file requests and responses to data verification on technical unit publications and RD's messages.
  • To assist in electronic archiving of the country health reports that serve as the sources of data and to update, maintain, collate and file the list of health related publications received from time to time in HST unit from the Member countries.
  • To assist in developing health theme monitoring dashboards using the HIP DHIS2 software features and Tableau business intelligence software and also assist with checking correction of the graphs, charts, maps, and dashboards affected by revisions or updates of the data.
  • To assist in searching documents / reports on internet.
  • To assist with the administrative matters associated with planning, organization, and logistics of periodic HST-supported workshops, conferences, trainings, or consultations.
  • Any other duties as assigned by RA-HST.



Essential: Completion of secondary school education. Training / certificate in relevant IT/data management.Knowledge of Microsoft Office suits (including MS Access, MS PowerPoint, MS Excel).

Desirable: Proficiency in use of Microsoft Office Suite (specially MS Access, MS Excel, and MS-Power Point). Some training/hands on experience in data comparison, on DHIS2, Tableau and other statistical software.


Essential: At least three (3) years' experience in administrative work along with some experience in data management or related work.

Desirable: Experience in WHO, other UN agencies or large multinational or international organizations.


Thorough knowledge of modern office procedures and practices. The incumbent keeps abreast of changes in procedures and practices, rules and regulations, organizational structure, in the department, and WHO.Ability to draft standard correspondence.Ability to handle work in a timely and accurate manner with tact and discretion, as required.Ability to maintain and update knowledge in the use of office technology through in-house courses, on-the-job training and/or self-training.

Other IT skills: Proficiency in the use of modern office software packages such as MS Office (Word, Excel, PowerPoint, Outlook, etc.) and standard office equipment. Good working knowledge of GSM (or other Oracle-based ERP systems) is desirable.

WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results
  • Knowing and managing yourself

Use of Language Skills

Essential: Expert knowledge of English.


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