The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries, the IRC aims to restore safety, dignity and hope to millions who are uprooted and struggling to endure.
Working in coordination with the humanitarian community in Iraq, IRC currently addresses the needs of war-affected Syrians and Iraqis from operational bases around the country. IRC's activities in Ramadi focus on providing protection programs (Child Protection, Protection Rule of Law, and Women's Protection and Empowerment), non-food items, and economic recovery programs.
Under supervision of the Senior Field Coordinator, the Field Coordinator is responsible for overall coordination of the Anbar response and including programming areas in Ramadi governorate. Specific duties and responsibilities are outlined below. The Field Coordinator will be based in Ramadi and work closely with the program and operations staff in the governorate of Anbar. The Field Coordinator Ramadi will report to the IRC's Senior Area Coordinator based in Baghdad.
Field Operations Management (Supply Chain & IT and Finance)
- Supervise Ramadi based operations, finance, and human resources staff to ensure that all tasks are completed properly and are up-to-date.
- Manage overall coordination of field operational budgets for Anbar-based grants; liaise closely with the finance, grants and compliance staff to monitor cash flow, review BvAs and track program operational spending.
- Prepare and submit monthly cash projections for Anbar sites.
- Ensure that all Anbar based staff are adhering to IRC policies, procedures and practices and are in compliance with IRC, donor and national requirements.
- In close coordination with the senior field coordinator, oversee the day-to-day safety and security of IRC staff, assets and premises (office, field sites and residences).
- Ensure all required finance, SC, HR/Admin, and security policies and procedures are updated and disseminated to Ramadi staff and lead various departments in the creation of field-office specific SOPs as appropriate. With the Supply Chain Coordinator, support the establishment and maintenance of strong supply chain team.
- Ensure proper ICT management systems and control mechanisms are in place and adhered to in line with the IRC's global and in-country IT policies.
- Support Program Coordinators and Managers in the oversight of program quality through regular field visits to areas of operation including IDP camps, as well as programming areas in and potential new programming sites.
- Supervise relevant program managers for Ramadi.
- Work in collaboration with the Monitoring, Evaluation, and Learning Coordinator to assure appropriate monitoring and evaluation systems are maintained and program implementation is consistently documented and in line with IRC standards.
- Coordinate the execution and collection of operational needs assessments and participate in proposal development processes in cooperation with Deputy Directors and program staff. This should include contributing to and reviewing budgets to ensure that they are reasonable and sufficient to cover operational needs of the Ramadi field office.
- Chair and lead weekly all staff meetings amongst programs, operations, human resources and finance staff.
- In coordination with the Human Resources (HR) Lead, ensure that human resources policies and procedures are documented, disseminated and consistently applied across Ramadi sites.
- Through collaboration with HR staff (based in Erbil and Baghdad) and program staff, ensure that each team is staffed appropriately according to need and funding availability.
- Ensure that staff have capacity development plans in place based on documented capacity needs assessments exercise. Work with the appropriate technical resource (for example the Technical Coordinators) to achieve this.
- Provide supportive guidance and supervision to the Ramadi Office personnel. Discuss job expectations, set objectives and provide appropriate and timely feedback regarding performance, including timely implementation of the annual staff performance management system.
- Clearly define the training needs of direct reports and ensure they are able to access training and professional development resources appropriate to their skill gaps/needs.
- Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
- Lead with commitment, integrity and accountability to the "IRC Way - Global Standards for Professional Conduct".
- Develop and maintain effective working relationships with all stakeholders in Anbar - including community and religious leaders, NGOs, government ministries/authorities and UN agencies, to enhance cooperation and coordination between organizations.
- Working closely with Sr. Area Coordinator to ensure smooth functioning of the Ramadi Office.
- Participate in relevant working group meetings.
- Ensure various sector teams are integrated and there is cross-collaboration and coordination amongst the teams.
- Facilitate field visits for donors, IRC HQ/technical units, IRC internal staff and other external visitors.
- Represent IRC at Anbar coordination meetings to ensure close collaboration with other humanitarian actors and the local authorities, as well as raise IRC visibility around response planning and implementation.
- Represent IRC Iraq in external coordination and policymaking forums and networks, including liaison with donors when necessary.
- Act as IRCs Security Focal Point for the field sites when necessary.
- Ensure all staff in the Ramadi field office know and understand IRC Ramadi's security regulations.
- Ensure the timely documentation of incidents and submission of reports.
- Monitor the Ramadi security situation, attend security meetings and inform the SMT where appropriate, of developments through submission of accurate weekly and -where needed- ad-hoc security and incident reports.
- Participate in the review and update of the country Security Management Plan.
- Support the Security Focal Point in developing field specific contingency Plans, Medevac, Evacuation Plans and SOPs.
IRC staff must adhere to the values and principles outlined in IRC Way - Global Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Key Working Relationships:
Position Reports to: Senior Area Coordinator
Position directly supervises: Program and support function staff. Other Internal and/or external contacts:
Internal: Deputy Director- Programs, Program Coordinators, Senior Security and Humanitarian Access Coordinator
External: Heads of bases at other NGOs, vendors and service contractors
- At least 3-5 years of experience managing field offices in an INGO setting.
- Graduate degree in Business Administration, or relevant area preferable.
- Familiarity with donor (US government, European, UN) policies and regulations is required, with IRC policies is preferable.
- Strong organizational skills, ability to coordinate and manage a diverse array of responsibilities.
- Ability to function effectively in complex work environment, set appropriate priorities and deal effectively with numerous simultaneous requirements.
- Flexibility and proven team player with ability to cultivate and maintain good working relationships with colleagues and other organizations.
- Ability to handle sensitive situations diplomatically with strong interpersonal and communication skills.
- Demonstrated experience in mentoring / capacity building of staff and commitment to staff training and development.
- Strong leadership qualities and willingness to exercise initiative. Ability to set example of leadership for staff in adherence to IRC management policies.
- Fluency in spoken and written English; knowledge of Arabic is preferable.