The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
About the job
The MEAL Coordinator will provide leadership and technical expertise to ensure development and implementation of programme Monitoring, Evaluation, Accountability and Learning (MEAL) systems; lead on the compilation of programme data and analysis; lead design and implementation of studies, research, and surveys; set-up and implement beneficiary accountability mechanisms; capacity building and remote support to the programme team inside Libya, as well as partner organisations; monitor programme quality and facilitate learning to inform adaptive, evidence-based programming and donor compliance in a remote management context.Your main duties and responsibilities will be:
Programme development, design and planning:
- Provide leadership within the Programmes team on issues of programme quality, monitoring and learning
- Develop and implement robust MEAL systems and strategies (framework and tools), to ensure quality and consistent information is available on programme performance and impact
- Provide technical leadership to ensure the overall quality of DRC and partner teams’ information gathering and analysis processes to inform programme and project design, drive continual improvement across the programme and to demonstrate qualitative and quantitative change
- Provide high quality, cutting edge technical input to inclusive programme and project development processes, particularly on logic of intervention (Theory of Change, logical frameworks and MEAL plans), ensuring sound programme logic and objective setting that is informed by contextual information
- Design and manage evaluations processes, including: developing TORs, advising management on approval of final report, dissemination of evaluation findings and recommendations.
Leading Project Monitoring, Evaluation, Accountability and Learning:
- Provide technical leadership and guidance to ensure effective data collection, management and analysis, which inform key learning documents and continual improvement
- Lead in the development and implementation of processes, methodologies and tools, which demonstrate qualitative and quantitative changes and ensure high quality reports
- Coordinate the development and implementation of a knowledge management framework, ensure programme knowledge is being captured and shared with key stakeholders
- Design and coordinate Country Programme knowledge sharing events and processes to ensure clear understanding, buy in and ownership of MEAL frameworks, processes and tools
- Provide capacity building, technical support and training to the MEAL team, as well as the Programmes team and local partners on all areas of MEAL
- Develop and continuously update accountability strategy and lead on implementation of programme wide feedback and complaint mechanisms.
- Strengthen upward (including donor) accountability by undertaking comprehensive reflection, learning and reporting processes across the programme
To be successful in this role we expect you to have a minimum 5 years’ experience of improving effectiveness of humanitarian and protection programmes and demonstrating tangible outcomes, experience of consortia programming preferable. Moreover, we also expect the following:
- Advanced University degree in social sciences (sociology, development studies), statistics/ demography, or a relevant field.
- Strong technical competence and experience in development of MEAL systems and strategies, quantitative and qualitative monitoring and evaluation methods, data analysis, reporting and understanding of contemporary trends and debates in the field including innovative M&E
- Experience of knowledge management frameworks
- Proven experience of upward and downward accountability approaches and mechanisms
- Strong interpersonal skills and ability to communicate in English clearly both verbally and in writing and with all levels of staff; excellent coordination and influencing skills
- Systematic and organised in approach, with ability to work on own initiative including accuracy, consistency, attention to detail, tenacity and the ability to work under pressure
- Experience of managing a team and projects with proven ability to advise, train and coach others on MEAL
- Demonstrable ability to think creatively and practically to improve Monitoring, Evaluation, Accountability and Learning
- Fluency in English required,
Desirable: Knowledge of Arabic preferred
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with DRC’s vision and values.