MEAL & Programme Quality Coordinator

Concern Worldwide, Taloqan, Afghanistan

Skill RequiredProject/ Programme Management
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
24th January, 2018

Job Description

About the role: This is a replacement role with unaccompanied terms based in Taluqan, Takhar Province. This position is Band 4; €35,981 to €39,979.

Your purpose: You will ensure high quality programme planning, monitoring, evaluation and learning across the Afghanistan country programme by establishing relevant M&E systems to keep track and report on programme progress and by providing training and capacity building to programme staff at all levels. You will also provide high quality technical support during project design and implementation. You will take a lead on research activities, liaising with external consultants and Dublin technical experts. You will be the focal person for all mainstreaming and accountability issues, both internally and as part of our programme activities. You will also ensure that appropriate programme documentation, reporting and filing processes are in place.

Reporting to: The Programme Director

You will be responsible for: Programme Support Officer and M&E team.

Monitoring, Evaluation and Learning:

  • Design, implement and oversee an integrated and results based M&E system that provide appropriate measure of programme progress against agreed objectives.
  • Oversee the design and lead on the implementation of baseline, midline, and endline surveys for the integrated programme and support the implementation of such surveys for other programs.
  • Support the M&E Programme staff in coordinating and strengthening programme-level M&E activities.
  • Support the implementation of technical surveys working with the relevant programme teams to ensure that data collection techniques are robust, that staff and agents involved have a good understanding of their roles, that the data entry processes are timely and accurate, and that the data analysis is timely and meaningful.
  • Support the use of DDGs (Digital Data Gathering) devices for all data collection activities.
  • Develop a knowledge management system to capture lessons learned and disseminate these within Concern Afghanistan and wider.
  • Take the lead in the development and maintenance of programme dashboard
  • Ensure all aspects of the programme activities adhere to programme quality standards and policies (PM&E, accountability and mainstreaming) in a coherent and integrated manner.
  • Take the lead on internal evaluation exercises and be the focal point for external evaluations.
  • Prepare for, and oversee any research activity conducted by the country programme, both directly and through consultants and ensure research outcomes are clearly documented.
  • Facilitate support visits from technical advisors and ensure dissemination of learning.

People Management

Ensure that they have accurate job descriptions and that they fully understand their deliverables by setting SMART objectives.

Programme Quality:

  • Ensure that they are aware of and comply with all of Concern’s policies and procedures.
  • Manage the national and provincial M&E staff, and Programme Support Officer, contributing to their capacity and career development through technical support and on-the-job training and coaching, including a thorough induction at the start of their contract.
  • Support the Programme Director and the rest of the programme team through writing proposals and ensuring that indicators are SMART and that log frames are robust.
  • Support adherence to the Concern Programme Cycle Management Systems (PCMS) approach in all programme and proposal development processes as relevant to each sector.
  • Monitor programme activities to ensure they are carried out in line with organization’s internal systems and procedures and that adherence to the Core Humanitarian Standard’s commitments on accountability are met.
  • Ensure that agreed reports and other information are communicated in a timely and relevant manner to various stakeholders.
  • Oversee the implementation of a robust complaints and response mechanism (CRM) and ensure that any feedback or complaints from stakeholders are handled in an appropriate and systematic way.
  • Ensure that Concern mainstreaming polices are understood by all staff and are implemented at all levels, both in the programmes and internally. This particularly applies to How Concern Understands Extreme Poverty and Equality. In this regard, you should participate in and support the Gender Working Group.

Programme Management:

  • Liaise with the Programme Managers, the PSO and other colleagues to complete high quality internal, HQ and donor reports as required.
  • Work with the Programme Director in developing quality donor proposals based on the most updated contextual information.
  • Participate in preparing complete, accurate and realistic budgets for donor proposals and as part of Concern’s internal budget procedures, ensuring that all M&E, mainstreaming and programme quality initiatives are fully and accurately costed and included in budgets, liaising with other PMs as appropriate.
  • Support programme staff in the writing of testimonies and case studies to illustrate key outcomes and impact of programme interventions for annual and donor reporting.
  • Ensure the allocated budget for programme quality is utilised effectively and any necessary adjustments are requested in a timely manner.
  • Review all draft project/programme budgets to ensure that they are compliant with donor requirements. Ensure that all M&E, mainstreaming and programme quality initiatives are fully and accurately costed and included in budgets, liaising with Project Managers as appropriate.
  • Continually monitor the external environment, propose adjustments to programme plans or new interventions as necessary in light of the changing external environment.
  • Encourage innovation and learning and, in line with Concern procedures in this regard, help ensure that lessons learned are documented and shared (within and outside of Concern), encouraging the wider application of such learning where appropriate.
  • Support the Humanitarian Programme Coordinator in rolling out Concern Afghanistan’s PEER plan.
  • Support the emergency response as required with particular attention to collecting needs assessment data and post distribution monitoring aimed at capturing the process of implementation with a view to improving programme quality in future

Capacity Development:

  • Provide needs-based training for Concern staff and partners on PCMS and PM&E tools that will enable the teams to implement the PM&E plan effectively. Expose staff to a range of PM&E methodologies for the collection of both qualitative and quantitative data
  • Build the capacity of the staff in development and use of log frames for planning and monitoring of progress
  • Ensure that knowledge of approaches filters down to front line staff and partners.
  • Develop key project materials designed to support institutional capacity building, resilience and gender equality


Actively participate in collective exercises such as preparation of updates for Effective Emergency Response (PEER) planning, Security Management Planning (SMP) and other Concern initiatives.

  • Take measures to address equality issues, particularly relating to gender, in programme as well as operational (e.g. HR) activities.
  • Ensure the highest stands of accountability through ensuring good communication and information sharing within and outside the programme and enabling staff, beneficiary and other stakeholder participation at all stages of the project cycle.
  • Be aware of, understand and comply with all of Concern’s policies and procedures (P4, finance, logistics, HR, security management etc.).
  • Undertake other related duties as may reasonably be assigned by the Country Director or the line manager.
  • Work with the CRM point person/s to ensure that all complaints are handled confidentially, professionally and appropriately.


  • Your skills and experience will include:
  • Relevant graduate degree (economics, agriculture, development or equivalent)
  • Three years + of relevant field based experience in the development/ humanitarian sector
  • Experience of setting up and implementing multi-sectorial PM&E systems
  • Demonstrated experience in all stages of the PCMS (Programme Cycle Management Systems): assessments , programme development, including the logical framework approach
  • Strong writing skills, including donor reports
  • People management
  • Computer skills including Microsoft Word and Excel, plus SPSS and use of GIS
  • Ability to work independently and under own initiative.
  • Ability to work under pressure and prioritise, often to strict deadlines.
  • Good networking skills, interpersonal communication, presentation and motivational skills.
  • Strong Analytical and problem solving abilities.
  • Empathy with Concern’s goals and a commitment to capacity building, protection and participation.
  • Willingness to travel to rural areas up to 50% of the time


  • Post graduate degree in relevant discipline
  • Practical experience of implementation of mainstreaming activities, especially in the key dimension of equality.
  • Experience in preparing budgets and reports for international donors.
  • Experience in staff capacity development and management.
  • The ability to quickly develop fluency in Concern Worldwide’s policies and procedures, including policies such as equality and systems policies in logistics and transport.
  • Excellent organisational skills.
  • Cross cultural awareness and sensitivity.
  • Knowledge of development issues and concepts.


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