What to do if you missed a phone call from your prospective employer?
- BY Amber Wilson
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Program / Department Summary
The Northeast Conflict Management and Stabilization (NE CMS) Program is an expansion from a pilot phase implemented from August 2016 to March 2017. The program is implemented in a consortium with multiple partners both international and national with Mercy Corps being the lead. The program will result in increased peace within and between communities, and increased confidence in government and security institutions to address the root causes of conflict and violent extremism in Borno State. The consortium will strengthen protection of civilians, support social cohesion, address the root causes of violent extremism and contribute to conflict management in Northeast Nigeria by: a) strengthening government and civil-society efforts to address key grievances; b) increasing economic and social engagement opportunities for youth; c) promoting reconciliation and transitional justice at a community level; d) supporting civilian protection and improving civil-military relations; e) laying the groundwork for successful reintegration of former members of violent groups, their victims and IDPs; and f) promoting positive alternative narratives through radio.
General Position Summary
The Program Director (PD) will provide overall leadership, technical oversight, management and strategic vision of the NE CMS program while managing staff and resources to ensure that the program meets its targets and deliverables on-time, on-scope and within budget. The PD will supervise key program staff and ensure high program quality. The PD will be responsible for ensuring strict adherence to internal Mercy Corps policies and procedures as well as donor rules and regulations. The PD will manage the consortium and represent it to donors, relevant government entities, partners, other implementers and external stakeholders. The PD will work closely with the Director of Northeast Programs, the program team and support departments to ensure effective program coordination and implementation, monitoring and evaluation, quality assurance and accountability. The position will be based in Abuja, with regular travel to the Northeast (40%).
Essential Job Functions:
STRATEGY AND VISION
Finance & Compliance Management
Programme Support: Coordinate with program, finance and administration staff to ensure operational systems are in place to support field activities (including logistics, procurement, security, administration and human resources).
Influence & Representation
Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries: Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: Program Manager, technical staff and consultants.
Reports Directly to: Director of Northeast Programs.
Works Directly With: Program teams, Finance Department, MEL, Operations, Security, Program Quality
Knowledge and Experience
A successful Program Director will combine exceptional management skills and experience in maintaining donor and partner relationships. S/he will be able to develop, implement and manage a large, multi-sector program. The ability to interact effectively with international and national personnel and experience in building the capacity of individual staff and teams. The PD will have a demonstrated ability to multi-task, meet deadlines, and process information in support of changing program activities if necessary. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Living Conditions / Environmental Conditions
This position is based in the capital city Abuja. The location is accompanied and generally secure. Housing, health care, water, electricity and consumer goods are all reasonably accessible and there are good international and domestic travel options from Abuja Airport. Air travel is necessary to get to some field locations. Mobile phones services are widely available. Internet is available in all Mercy Corps offices with some inconsistencies in the most remote sites. There is a wide variety of schools with different education philosophies and curriculum (British, American, French, and German to name the few). This position requires 30% travel by road and air to field offices.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a short term assignments. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.