Program Officer

Danish Refugee Council, Ethiopia

Skill RequiredProject/ Programme Management
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
19th March, 2018

Job Description

The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. The organization has offices across the region, and has been operational in Ethiopia since 2009.  With funding from bilateral and multilateral donors, DRC is currently implementing a range of activities across Ethiopia and Djibouti, including WASH and shelter provision, child and youth protection, gender based violence response, awareness-raising of migration risks, protection monitoring of migration routes, and livelihoods support for returning migrants or those at-risk of migration.

Overall purpose of the role:

The Officer will be responsible for supporting the set up and implementation of DRC’s urban program in Addis Ababa. The Officer will supervise Assistants and refugee incentive outreach workers and collaborate with other program staff, to ensure DRC's activities under the urban program are holistic and that protection concerns and considerations are effectively mainstreamed. Furthermore, the Officer will provide support to project cycle management and program development with specific contributions in the area of urban refugee outreach.


  • Collaborate closely with the Coordinator to establish and set up information hubs for refugees in Addis Ababa. Initial responsibilities also include designing and rolling out baseline needs assessments and community outreach. 
  • Collaborate closely with the Coordinator to design and implement relevant and responsive, rights-based activities that build upon the existing assets of the targeted refugee communities. Activities will emphasize protection-related refugee outreach and engagement, with a particular emphasis on access to information and services. 
  • Assist the Coordinator in ensuring high quality day-to-day technical management of activities to ensure strict adherence with international best practice standards, including the identification of protection risks and vulnerabilities, with acute awareness of issues related to gender, age and diversity.  
  • Assist in the management of Assistants and refugee incentive outreach workers, and support respectful and positive working relationships for the effective implementation of activities. 
  • Support the Coordinator in overseeing project locations, including the management of staff and regular activity monitoring. 
  • Identify training and capacity building opportunities for staff and incentive workers and ensure they are well versed in key concepts relevant to the context, DRC's code of conduct, accountability, and respectful dialogue with the refugee population. 
  • Under the direction of the Coordinator, assist in related reporting for both internal and donor purposes. This will include providing weekly and monthly reports to the Coordinator supported by key monitoring and evaluation tools. 
  • Provide ongoing general monitoring of the operating context to ensure relevance and accountability to DRC's beneficiary populations.
  • Maintain accurate and comprehensive files of activities, outputs, materials, and other relevant documentation

In this position, you will also be expected to demonstrate DRC’s five core competencies:

  • Striving for Excellence: Focusing on reaching results while ensuring an efficient process.
  • Collaborating: Involving relevant parties and encouraging feedback.
  • Taking the Lead: Taking ownership and initiative while aiming for innovation.
  • Communicating: Listening and speaking effectively and honestly.
  • Demonstrating Integrity: Acting in line with DRC’s vision and values.



  • Experience and technical competencies: (include years of experience) 
  • Minimum of 3 years of experience in an entry to mid-level position, preferably with experience in the field of humanitarian response working for an international NGO, UN agency or relevant ministry or local authority.
  • Experience working with mixed migrants, refugees, asylum seekers, and/or internally displaced persons, preferably on protection-related issues, using community mobilization and participatory approaches.
  • Strong planning, organization and problem solving skills with ability to work both independently and within a team in a demanding work environment. 

Education: Bachelor’s degree in development studies, social work and social sciences or other relevant field from a recognized institution

Languages: Excellent verbal and written proficiency in Tigrinya, Amharic and English


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