Programme Operations Manager

Save the Children, Bangladesh

Skill RequiredProject/ Programme Management
Preferred Experience: 
Above 10 Years
Closing Date for Applications: 
7th March, 2018

Job Description

We are currently looking for Programme Operations Manager to be based in Cox's Bazar, Bangladesh.

Role Purpose

The overall role of the Program Operations Manager is to lead on the scale-up and award implementation of the Rohingya response in Cox's Bazar, Bangladesh (Emergency Cat 1). The Program Operations Manager will be reporting to the Deputy Team Leader for Program Implementation and work closely with Sector Program Leads (including Child Protection, Education in Emergencies, Health, Nutrition, Shelter, and WASH). The role may include line management responsibilities and will have delegated budget authority.

The Program Operations Manager will be responsible for the quality management of interventions under multiple awards to ensure program coherence and integrated service delivery in the field. Where possible, s/he will be expected to identify ways to improve back end delivery for support services to improve in terms of timeliness, service and support to programme operations.

The responsibilities listed may change and evolve in line with the situation on the ground.

Qualifications and experience

  • At least 10 years' experience in an NGO environment, including direct responsibilities for program implementation, preferably with solid experience across different sectors
  • Previous first phase emergency response (Cat1/2) experience is essential
  • Previous experience of multi-award management (including budget management and procurement) in an emergency phase
  • Education to MSc/MA/MEng level in Social Work, Human rights Law, International Relations, Management, Development Studies or similar, or equivalent field experience.
  • Ability to identify the main gaps in the given context to inform a holistic response for children.
  • Experience of representation and ability to represent SC effectively in external forums.
  • Excellent spoken and written communication skills
  • Politically and culturally sensitive with qualities of patience, tact and diplomacy
  • A high level of written and spoken English
  • Previous experience of management of complex structures, and team compositions, including high turnover of staff, recruitment
  • Good analytical skills. Effective negotiator, with the ability to positively influence cross departmental and cross sector working
  • Ability and willingness to dramatically change work practices and hours, and work with incoming teams, in emergencies
  • Commitment to and understanding of Save the Children's aims, values and principles including rights-based approaches

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.


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