This is a wonderful opportunity to spearhead the expansion and institutionalization of an exciting health initiative at the confluence of patient-centric design thinking, technology innovation, public health and private sector engagement. The successful candidate will manage a strong multi-disciplinary team and be supported by WJCF leadership.
Responsibilities:
Strategic planning, delivery and stabilization of expanded Care Integrated services in Madhya Pradesh, including scale up to five districts (from the earlier two), and increasing scope of services to include appointments at private AB PM-JAY empanelled hospitals and telemedicine.
Work closely with the Care Integration team and Madhya Pradesh health leadership to develop and implement pathways for transition of Care Integration services to the state.
Support development of a roadmap for, and support the initiation of delivery of Care Integration services at the NHA, by developing a deep understanding of their current call centre operations and deepening stakeholder engagement.
Work with the Technology Lead to develop and execute against a technology roadmap for scaled up services, including in the medium-term (3-month), enhancement to the current platform, and long-term (6-9 months) transition to a more integrated platform.
Enhance and oversee Monitoring and Evaluation for scaled operations.
Document and disseminate learnings through published articles and other appropriate fora.
Support donor engagement and reporting function.
Requirements:
Master’s/Bachelor’s degree in management, public health, engineering, digital health, public policy, or similar fields.
Work experience of 5+ years in digital health, management consulting, public health, public policy, or allied areas..
Proven performance in a fast-paced, results driven environment.
Experience working in a multi-stakeholder environment and / or government stakeholder management experience would be a strong positive.
Experience in e-governance or digital health programs in India.
Excellent analytical (qualitative and quantitative) skills and communication (written and verbal) skills.
High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word.
Willingness to travel across states, as required (up to 30% travel).
Ability to think strategically, handle ambiguity, and problem solve in a fast-paced, limited-structure, multicultural environment.
Ability to navigate complex processes and influence decision-making in a professional and collaborative manner.
Fluency in English. Fluency in Hindi and additional Indian language is an advantage.
