Account Manager

Caduceus Lane

Egypt, Egypt

Experience: 3 to 5 Years

Skill Required: Accounts and Finance

Job Responsibilities

  • Operate as the lead point of contact for any and all matters specific to your key accounts/customers.
  • Positively represent the company and influence discussions within relevant professional and trade organizations to shape company image and well-differentiated competitive profile.
  • Develop a trusted advisory relationship with key customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Assist with high severity requests or issue escalations as needed.
  • Represent the company in a professional, credible and trustworthy manner at all times.
  • Implement relevant tactics to ensure that the company strategies and core business objectives are delivered.
  • Prepare, conduct and report best practice, business updates and account plans and understand the overall strategic and tactical requirements for the company.
  • Maintain a regular supply of relevant market intelligence, technical knowledge and professional information relating to the company portfolio to support the key customer groups, using both internal and external information sources.
  • Develop appropriate tactics to obtain a maximum commercial benefit for the company service range.

Required Qualifications

Candidate Background

  • Experienced Account Manager with minimum of 2 years' experience in account management, sales, and marketing.
  • Ability to take an account management approach to manage the assigned account (s) business
  • Ability to plan and manage the demands of a broad portfolio of services
  • A proven track record in commercializing products or/and services.
  • Ideally a university graduate, with possible further sales/marketing qualifications.

Basic Qualification

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Proven account management or other relevant experience
  • Ability to work in virtual teams and Matrix environment
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Team orientation and the ability to work closely with cross-functional partners.
  • Flexible "can do" attitude needed to thrive in a fast-growing company.
  • Demonstrated the ability to confidently interact with external experts
  • Self-motivation, innovator, and drive to ensure success
  • Self-accountability persuasiveness and competitiveness
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent interpersonal, negotiation and communication skills
  • Excellent public speaker, with outstanding presentation skills
  • Demonstrate professional and ethical behavior.
  • Demonstrate role model behavior in line with the company Leadership Attributes and Core Values.

Technical Qualities

  • Bachelor degree, university graduate (pharmaceutical experience is advantage)
  • Fluency in the English language is a must
  • IT literate with strong analytical skills