ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In September 2016, WFP signed the largest humanitarian deal in European history: a €348 million contract with the European Union to roll out a programme known as the Emergency Social Safety Net (ESSN). ESSN programme in Turkey contributes of the goals laid out in the Grand Bargain. Partnering with the European Commission’s Civil Protection and Humanitarian Aid department (ECHO), WFP has joined forces with the Turkish Red Crescent and the Government of Turkey to lessen the suffering of over a million refugees in Turkey.

JOB PURPOSE

To support effective delivery and maintenance of client-focused, value-for-money oriented quality administrative practices.

FUNCTIONAL CAPABILITIES

• Business Support Services & Reporting Exhibits ability to convert business plans into clear actions for team members to support the implementation of the program. Collects and reports data to draw out fact-based insights.
• Internal Controls & Risk Management Demonstrates basic knowledge of internal controls, risk management, and monitoring mechanisms and their applicability to immediate client’s critical activities.
• Resource Management Monitors trends in staffing and resource usage to anticipate and escalate potential issues to programme leaders and key clients.
• Specialised Knowledge in Administrative Services Demonstrates a broad or specialist knowledge of administration best practices, techniques and processes, and a good grasp of WFP standards, processes, and infrastructure in area of responsibility; applies this to ensure the provision of efficient and effective administration services.
• Customer Focus Monitors and supervises administrative work against the established standards and protocols for service excellence. Ensures that customer problems are identified and resolved.

STANDARD MINIMUM QUALIFICATIONS

• Education: Completion of secondary school education essential and tertiary qualifications desirable.
• Experience: At least two years of progressively responsible support experience including at least one year in the field of finance, accounting, procurement, evaluation, audit or administrative services or other related field.
• Language: Fluency in both oral and written communication in English and Turkish.
• Knowledge: Training and/or experience utilizing computers, including word processing, spreadsheet and other WFP standard software packages and systems. General knowledge of UN system administrative policies, rules, regulations and procedures in the area of administration.

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