Human Rights Watch (“HRW”) is seeking an Administrative Officer to provide administrative, operational, and project support to the Program Director and the Program Office team that oversees HRW’s training, research, and reporting. The Program Office is not responsible for carrying out direct research but supervises the organization’s 6 regional and 10 thematic divisions, comprising more than 200 staff. The Administrative Officer will play an important role in helping to implement and coordinate Program Office initiatives across the 16 programmatic divisions.
This is a full-time position preferably based in New York. The Administrative Officer reports to the Program Director and supports other members of the team in New York and other locations.
Due to COVID-19, many of our global offices are currently closed or operating in reduced capacities. The successful candidate be required to work remotely initially, or if local requirements mandate it. We recognize that this moment, during the pandemic, is a uniquely difficult time for most people, particularly those with caregiving responsibilities, and we aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.
- Providing direct support to the Program Director, including scheduling, expenses, and other administrative tasks.
- Coordinating and providing strategic support to the Program Director, Deputy Program Directors, and the Senior Editor, on various projects, including annual planning, research standards, and programmatic strategy;
- Conceptualizing, designing, and implementing information and archiving systems, including Program resource pages on HRW’s intranet, and supporting the development of technology tools, including for pipeline monitoring;
- Project managing the annual World Report, HRW’s signature publication, working closely with the World Report editor-in-chief, liaising with other HRW departments, drafting staff communications, and tracking submissions from about 100 contributors; and
- Carrying out other project-specific duties as required.
- Facilitating day-to-day operations within the Program office, including to prepare for and support organizational meetings by coordinating agendas, preparing presentations, and meeting minutes, and ensuring proactive follow up on key outcomes;
- Monitoring and updating the organization’s products pipeline, coordinating across HRW’s regional and thematic programs, and liaising with the Legal & Policy office;
- Assisting with preparations and logistics for staff trainings;
- Drafting and editing departmental communications materials and other documents; and
- Carrying out other duties as needed.
- Experience: Candidates should have a minimum of 3 years of experience providing administrative, logistical, or project management support, ideally in an international organization.
Related Skills and Knowledge:
- Prior office/administration experience and exceptional organizational skills with attention to detail.
- Demonstrated experience in managing multi-stakeholder projects.
- Excellent oral and written communication skills in English.
- Strong interpersonal skills in order to work collaboratively within HRW and the ability to communicate with a variety of audiences.
- Ability to work well under pressure while juggling multiple tasks.
- Ability to prioritize with minimal supervision and work independently as well as function as a member of a team with staff in multiple locations globally.
- Ability to make sound decisions consistent with functions and complete tasks in a timely manner.
- Proficiency in computer packages including MS Office applications.
- Excellent writing and editing skills are required; proofreading experience is desirable.
- Experience and familiarity with project management and workflow tools and other digital platforms, especially Microsoft SharePoint, is highly desirable.
- Strong interest in international human rights is desirable but not required.
- Experience and comfort working in an international setting with a diverse and globally dispersed staff.