Advocacy and Communication Officer

Norwegian Refugee Council, Yaounde, Cameroon

Skill Required:, Media and Communication
Preferred Experience: 
3 Years
Closing Date for Applications: 
19th May, 2019

Job Description

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

The purpose of this position is the daily management of project activities to ensure that operations comply with NRC advocacy and communication standards and procedures

Job description

  • Ensure that advocacy and communications materials, including talking points and key messages, are consistently updated and are of a high quality and consistency with policy and protection frameworks;
  • Research and keep updated on policy, political and contextual developments in Cameroon as they relate to NRC programs and priorities;
  • In coordination with the Head of Programme, work with program staff to develop analysis for policy and practice changes within the programmes;
  • Update and analyse program information and statistics to support advocacy and media outreach;
  • Contribute to policy, advocacy and communications components of project proposals, budgets and reporting to donors;
  • Promote NRC Cameroon in national, regional and international media for advocacy and programme purposes, including through maintaining a network of journalists in Cameroon and the region who report on humanitarian issues;
  • Ensure the delivery of quality communication products (feature stories, press releases, newsletters, photo-stories, photo database, etc.) for NRC’s social media platforms; Facebook, Twitter, Instagram and for NRC´s website;
  • Support national power and stakeholder analysis particularly related to government actors/local authorities and advise CD of strategic use of national media opportunities to develop NRC’s reputation;
  • Coordinate with NRC Regional and Head Offices to develop coherent and strategic advocacy and communications work;
  • Support field teams with the preparation for external visits to NRC field activities by media, donors and others, ensuring NRC’s media guidelines and policies are observed.


  • Experience from working in an advocacy project implementation position in a humanitarian/recovery context;
  • Minimum of 3 years of relevant work experience in media, advocacy, policy analysis roles;
  • Previous experience from working in complex and volatile contexts;
  • Documented results related to the position’s responsibilities;
  • Fluency in English and French, both written and verbal;
  • Basic photography, video and social media skills are highly desirable;
  • Proven experience with communication within the humanitarian sector will be a plus.
  • Higher relevant university degree in Political Science, Mass Communication or related field.

Personal qualities

  • Ability to produce high-quality private and public documents, materials and other communications in French and English;
  • Knowledge of the Cameroon context, the humanitarian community and familiarity with the humanitarian architecture in Cameroon and the political situation;
  • Knowledge of country and regional media and communication networks;
  • Knowledge of communicating humanitarian needs and ethical reporting;
  • Commitment to humanitarian principles and dedication to humanitarian work;
  • Flexibility including ability to work overtime on weekends and evenings according to need and requests. This will include regular travel within Cameroon to field sites during the week

All employees of the Norwegian Refugee Council must adhere to our Code of Conduct and are expected to work in accordance with the core values of the organization: Dedication, Innovation, Integration and Accountability


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