World Bank, Kabul, Afghanistan

Skill Required:, Business Development/ Resource MobilizationHR and Admin
Preferred Experience: 
5 years
Closing Date for Applications: 
4th February, 2020

Job Description


Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges.

Regional Context

  • The South Asia Region (Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan and Sri Lanka) is at a crucial stage of development. Rapid economic growth, driven by urbanization and demographic dividend, has brought down poverty rates, but severe forms of exclusion and disparities based on ethnicity, caste, and gender remain. Rapid growth has also come with congestion and pollution in cities. South Asia is more than other regions affected by changes in temperature and extreme weather event. Additional challenges are that South Asia is underperforming in exports, has large informal sectors and low female labor force participation rates. All these challenges must be addressed to secure rapid growth in coming decades.
  • Private sector led growth, focused on investments in infrastructure, energy, logistics and cities are essential to generate the jobs needed to employ South Asia’s sizeable youth population. At the same time, the region needs to continue building human capital so that South Asia’s population is well equipped for the jobs of the future.

The World Bank in South Asia: 


The World Bank Group’s current engagement with Afghanistan is determined by the Country Partnership Framework (CPF), which is closely aligned with the government’s Afghanistan National Peace and Development Framework (ANPDF).

The World Bank Group’s support to Afghanistan over 2017–2020 aims to help Afghanistan build strong and accountable institutions to deliver services to its citizens and to encourage growth of the private sector. The CPF also aims at supporting economic growth that includes all members of society, with a focus on lagging areas, urban informal settlements, and people driven from their homes by conflict.

World Bank in Afghanistan:

  • The Country Management Unit (CMU) of the World Bank Kabul Office is responsible for overseeing the formulation and implementation of the World Bank's Country Partnership Framework for Afghanistan and the Partnership Framework and Financing Program for the Afghanistan Reconstruction Trust Fund. The Kabul Country Office has approximately 163 staff. The Country Director and the Operations Manager are responsible for the overseeing the operations of the overall Afghanistan program as well as the management of the Country Office including ensuring safety of the staff and the efficient use of resources and asset.
  • The CMU is seeking to hire a well-organized, proactive and motivated individual for the position of Analyst to provide HR support to the teams in Kabul Country Office. The Analyst is expected to fully demonstrate HR generalist capabilities as well as hold specialized expertise within the HR lifecycle (from on-boarding through ending employment). It requires the highest level of client orientation, people management, attention to detail and strong organizational, analytical and problem-solving skills.
  • The incumbent will report to the Operations Manager and with dotted lines to the HR Business Partner. The Analyst is mainly responsible to support the HR team in delivering a range of HR products/services to client managers and staff in the Afghanistan Country Office. This position is expected to work with relative independence in the interpretation of data; understanding the “why” of HR policies as a basis for resolution of business problems.

Duties and Accountabilities:

  • Using a full understanding of the rationale underlying HR policies, guide clients in the interpretation of such policies and procedures, including their application to non-standard or new business situations. Assist clients with implementation of strategies for Performance and Career Management, Staffing and Recruitment, Job Evaluation, Conflict Resolution, Separation Management, On Boarding, etc.
  • Identify areas for streamlining and improving the HR processes to ensure an efficient, common standard in Afghanistan Country Office.
  • Engage in dialogue with internal clients on HR related topics, providing an institutional perspective in the discussion and resolution of issues/problems. Convene focus groups to discuss HR program/policy issues in specialized units, document and follow up. Prepare and make presentations to clients relating to the area of responsibility.
  • Participate in interview panel for country office recruitment based on request from internal clients.
  • Assist internal clients in the implementation of institutional and Country Office HR programs, e.g. Induction Check Lists, Coaching & Mentoring Programs, etc.
  • Design and manage customized databases, and independently conduct research/analysis/ special studies resulting in recommendations to facilitate decision-making on key planning, program and policy initiatives covering a range of HR management related areas (e.g. strategic staffing, organizational change, training, recruitment, performance management, etc.). This would imply not only data retrieval, but also development and testing of hypotheses, interpretation and write-up of analysis and recommendations on an independent basis with a minimum of supervision.
  • As part of Staff Learning and Development, conduct training needs analysis as needed. Identify and develop HR-related training programs for the Country Office in coordination with the Operations Manager.
  • HR Practices Guide Ensure that a consolidated reference for Afghanistan Country Office HR Practices is up-to-date and available.
  • Support the country HSD counselors in planning their trips, arranging meetings including providing logistical support, communications as well as updating the counselor on entry and exit of staff.
  • Provide administrative and translation/interpretation support to the HSD counselors as needed including scheduling relevant meetings with the CMU and other entities and assisting during group workshops/presentations.
  • Provide support to the ROSHD program including maintaining resource center and counseling materials.
  • Acts as Medical Benefits Plan (MBP) administrator to support local staff on medical benefits issues.

Selection Criteria

  • Masters Degree in HR, Management, Behavioral Sciences, Business or other related fields.
  • Minimum 5 years of relevant experience in HR functions following completion of graduate studies (MA/MS), in a comparable working environment such as International or Multinational organizations.Thorough knowledge of Afghanistan’s Human Resources market and political context and detailed understanding of Afghanistan’s working environment.
  • Demonstrated initiative, innovation and drive for results including ability to undertake a diversity of tasks within a rapidly changing and demanding environment on short deadlines.
  • Strong organizational skills and ability to deal rapidly, and in a timely and accurate manner, with shifting priorities and work pressure with minimum supervisory requirements.
  • Outstanding inter-personal skills with proven ability to work cooperatively within a multi-disciplinary and cultural country team and with other functions within HR, while demonstrating political sensitivity and mature judgment.
  • Excellent spoken and written communications skills in English, ability to draft clear and concise reports, correspondence and briefs.

Essential Specialized Skills/Knowledge/Competencies

  • Specialized experience in/knowledge of at least 2 functional areas of HR.
  • Excellent information technology skills and in-depth knowledge of HR systems (Peoplesoft preferred), as well as strong Excel and Powerpoint skills.
  • Ability to conduct research and analysis on difficult but well-defined tasks; articulate issues and recommend solutions.
  • A strong track record of being highly discrete and respected by staff as someone who handles sensitive information with utmost confidentiality and ethical standards across the work spectrum is required.
  • Demonstrated experience with the full range of HR services and programs including
  • recruitment, appointment, employment and grading/compensation/benefit policies and procedures.

General Competencies and requirements

  • Ability to operate sensitively and compassionately in multi-cultural environments and build effective working relations with clients and colleagues.
  • Excellent problem-solving skills, sound judgment and the ability to balance client interest and needs with institutional values, policies, guidelines and best practices.
  • Excellent verbal and written communication skills in Dari and Pashto in addition to fluency in English is required, with a particular focus on ability to present well-reasoned analysis, findings and recommendations. Proven ability to draft
  • components of resorts and working papers in English.
  • Ability to function effectively in multi-disciplinary teams within a matrix management.
  • Demonstrated ability to work independently and proactively and have willingness to learn.


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