About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Mercy Corps’ current operations in the Asia region focus on 14 countries (Afghanistan, Bangladesh, Georgia, India, Indonesia, Kyrgyzstan, Mongolia, Myanmar, Nepal, Pakistan, Tajikistan, Timor-Leste, Thailand, and Uzbekistan). These are a disparate collection of countries with many different challenges and opportunities. Mercy Corps’ past and present activities in the region include: large- and small-scale conflict mitigation through market systems development, health awareness campaigns for TB eradication and mother and child health; education; nutrition; agribusiness and natural resource management; vocational training and job creation; renewable energy development; financial inclusion; technical assistance to governments and citizens for Disaster Risk Reduction (DRR); and water and sanitation work targeting vulnerable populations.
The Assistant Program Officer (APO) provides administrative support to the Senior Program Officer (SPO), Program Officer/s (POs), Regional Director (RD), Deputy Regional Director (DRD) and the field teams for the growth and implementation of high quality and impactful programming in the Asia region.
The APO plays a key role in managing information received from the country teams, ensuring quality control and facilitating its use across the organization. The APO effectively supports the SPO/POs to provide the secondary check and support the country team (ultimate point of responsibility) in adhering to internal and external policies and regulations and is responsible for administrative duties for the region. The APO will support coordination of the development of selected proposals by monitoring the timeline, status of proposal, providing input into the design and communicating to the relevant parties as appropriate. The APO supports the review of final draft for coherence and donor requirements, and manages submission. The successful candidate will possess excellent planning, communication and organisational skills, have a keen eye for detail, be proactive and flexible in their work, and possess the ability to develop strong relationships with colleagues across the agency. .
Essential Job Responsibilities
- Undertake donor research and identify appropriate funding opportunities from donors, also reviewing donor guidelines and carrying out eligibility checks for new funding opportunities identified.
- Provide administrative support for proposal development such as drafting Past Performance Reports/capacity statements/or other required documents, copy-editing, and final compilation for submission.
- For EC-funded programmes, lead on coordinating PADOR partner registration in proposal development.
PROGRAMME AND GRANT ADMINISTRATION
- Support the SPO/PO with administrative tasks such as maintaining required documentation for grants
- Assist in monitoring and ensuring grant compliance with donor regulations and Mercy Corps policies and procedures.
- Advise country teams on formats for donor reporting and define timelines to review.
- Provide comprehensive reviews of donor reports and ensure that reports are submitted in accordance with the agency’s Reporting Standard Operating Procedures and in adherence to deadlines set out in the grant agreement/contract.
- Initiate, coordinate and send out New Award Initiation Summaries and project Close-out messages.
PARTNERSHIP DEVELOPMENT AND ADMINISTRATION
- Proactively lead logistical support for field and headquarters teams.
- Serve as the primary point for internal communications, facilitate use of Mercy Corps web-based information systems to draft and update program material (e.g. country fact sheets, country pages on web, dollar handles, etc.).
- With guidance from the SPO and PO, represent regional interests and programmes with external stakeholders, in concert with the field teams.
STRATEGY, PLANNING & LEARNING
- Support country teams with strategy development and planning
- Facilitate learning across country portfolios and the region, and share lessons learned
- Ensure country teams have access to and utilise agency resources/tools/best practices/etc
- Coordinate with colleagues to organise and facilitate planning for regional meetings, as required
- Act as a focal point for backstopping for SPO/PO during field trips or short term absences
- Accountability to Participants and Stakeholders
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Knowledge and Experience
- BA/S in International Development or equivalent experience in related field.
- Two years of demonstrated experience in a professional environment or providing administrative/coordination support.
- Proven ability to communicate effectively with colleagues from various backgrounds and cultures.
- Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint).
- Prior NGO or international development experience preferred.
- Preference given to candidates with prior work experience in the Asia region, or regional understanding.
- Knowledge of relevant technical sectors (emergency relief, economic development, agriculture, peace-building, etc) is an advantage.