Associate Communications Manager

Population Services International, Washington DC, United States

Skill Required:, Media and Communication
Preferred Experience: 
5 years
Closing Date for Applications: 
12th November, 2019

Job Description

With nearly 50 years of experience, working in over 60 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare by putting the consumer at the center and, wherever possible, bringing care to the front door. We are working to fix market failures, shape future health markets, and shift policy and funding to better support consumer powered healthcare.

There are over 7,000 “PSI’ers” around the world. It’s a diverse group of professionals with an unusually wide range of backgrounds and experience – from the medical industry to the music business – all with unique skills that we bring to the job.

Join us!

PMI Impact Malaria

The U.S. President’s Malaria Initiative (PMI) Impact Malaria project is PMI’s flagship global service delivery project, supporting countries in their efforts to fight malaria and save lives by strengthening diagnosis, treatment, and drug-based prevention for those most at risk—particularly young children and pregnant women. PMI Impact Malaria is a USAID contract hosted and led by PSI as the prime contractor.

PMI Impact Malaria is helping national malaria control programs tackle malaria service delivery challenges by working to:

  • Close the gaps in malaria diagnosis and treatment to get the right medicine, with the correct diagnosis, to patients in need, in the timeliest manner.
  • Unlock the potential of key drug-based prevention approaches by helping countries introduce, implement, and scale-up proven interventions.
  • Strengthen malaria health systems and data for decision-making to accelerate service delivery improvements and advance key learnings.
  • The PMI Impact Malaria (IM) team provides global technical leadership along with implementation support and technical assistance in health facility and community settings in up to 27 countries around the world. We are a focused, multi-disciplined, and multi-cultured team, based out of Washington DC, working through PSI country offices as well as through our partners Jhpiego, MCDI, and UCSF.
  • IM is seeking a highly organized, creative, and self-motivated Associate Communications Manager to provide key support across the spectrum of IM’s communications activities. The position will consist of digital and traditional communications spanning brand management, malaria technical communications, storytelling, thought leadership, and advocacy.
  • The full-time position is based in Washington DC with up to 10% travel and reports to the Communications Manager.

Your contribution

The Associate Communications Manager will provide a wide range of communications contributions, including:

  • Support the development and achievement of communications calendars and targets, in line with IM’s objectives of demonstrating impact, leadership, and expertise.
  • Create, plan, schedule, and manage a wide range of compelling written and multimedia content. Examples include success stories, social media interactions, web pages, country briefs, press releases, infographics, presentations, news posts, a fully captioned photo library, video scripts, etc.
  • Develop, write, ghost write, and edit materials for the web and social media, and oversee strategic deployment of social and digital communications campaigns.
  • Maintain and expand IM’s website by regularly posting content to the back end, troubleshooting bugs, and working with IM’s web developer to plan and test updates.
  • Copy and content edit reports, briefs, and other products, aligning with IM’s editorial and visual style guide, paying close attention to grammar, mechanics, and consistency.
  • Working with team members, ensure that internal audiences are kept apprised of project updates through email messages, brown bags, webinars, and other vehicles for direct communications.
  • Produce and update guidance materials and templates that enhance the communications knowledge and capacity of team members at headquarters and in country offices.
  • Assist with procuring vendors and consultants and managing these relationships to secure and oversee direction of asset collection and creation, including graphic design, photography, and videography.
  • Coordinate translations to produce English and French versions of communications content.

The basics:

  • Bachelor’s degree required, preferably in a communications-related or global health field of study.
  • About three to five years of experience working in a fast-paced office environment, particularly in an editorial or communications role; internships will be considered as experience.
  • Excellent English writing, editing, and storytelling skills that demonstrate an ability to write for a variety of audiences, simplify complex information, and bring characters and data to life.
  • Experience producing a wide variety of high quality multimedia communications products that are both stylish and substantive.
  • Strong exposure to digital communications and social media planning and strategy.
  • Familiarity with content management systems and/or a willingness to expend the effort and practice needed to become IM’s primary webmaster.
  • Fluency with PowerPoint and the ability and maturity to create presentations for senior staff members both within and outside the communications portfolio.
  • A proactive, mission-driven team player who can get their bearings quickly and communicate directly, professionally, and with integrity and a sense of humor.
  • Commitment to balancing the big picture with an attention to detail and nuance.
  • Ability to develop routines and systems that manage large workloads, organize work efficiently, and allow for collaboration with a diverse and decentralized team.
  • Understanding of global health and malaria desired and/or a serious commitment to getting up to speed with the technical content of IM’s malaria service delivery work, as well as an understanding of the malaria partnership landscape and familiarity with the global health donor community.
  • Experience with the Microsoft Office suite (Word, PowerPoint, Excel, SharePoint, etc.).
  • Fluency in written and spoken English; French proficiency is desirable.
  • Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship for this position.
  • The successful candidate will be required to pass a background check.
  • References will be required.


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