The primary aim of this mission is to provide information management support within UNHCR-led Tri Clusters namely Protection, Shelter/NFI and Site Management Clusters in Sudan, ensuring efficient coordination, precise data collection and analysis, effective information dissemination, and the development of compelling communications and advocacy materials aimed at raising the profile of the Sudan crisis among external audiences, including donors and the international community.
Responsibilities
Support the three clusters in the analysis of processed data and information and perform data quality and consistency control.
Compile response monitoring data and generate comprehensive narrative reports for both OCHA and the Refugee Consultation Forum.
Ensure consistent follow-up with 18 sub-national cluster coordinators of three clusters to ensure punctual completion and submission of state-level gap analysis sheets and bi-weekly reports.
Create compelling communications and advocacy materials which amplify our work and needs to a wider audience and enhance donor confidence and catalyze the mobilization of additional resources.
Manage user access in the ActivityInfo 5Ws databases, and make necessary adjustments to the database design, data collection forms, and reports directly within ActivityInfo.
Maintain and update existing PowerBi dashboards as required, and design and implement new ones to suit evolving needs.
Improve existing tools for Stock Mapping and Post Distribution monitoring, as well as develop new tools in Kobo as necessary.
Ensure cluster contact management and information dissemination via Kobo, Klaviyo, alongside analyzing partner engagement to optimize communication efforts.
Provide information management support to cluster specific and joint/ harmonized needs assessments and support the clusters coordinators in developing tools and making methodological decisions about needs assessment design.
Facilitate the information management aspects of the HRP 2026 development, including comprehensive needs analysis and calculation of the PiN and severity figures at locality level, in line with JIAF 2.0 for Protection, Site Management and Shelter/NFI Cluster as well as Shelter Severity Classification (SSC) system developed by the Global Shelter Cluster (GSC).
Facilitate the calculation of the three clusters-specific funding requirements through activity-based costing and locality level targets with further prioritization specific to each activity and population group.
Support and leverage geographic data for map production and use in geographic information systems (GIS).
Actively represent three UNHCR-led Clusters in the Information Management Working Group, and any other relevant meetings as required, feeding back to the cluster’s coordination teams as relevant.
Facilitate the training of Cluster partners and coordination team members on the utilization of Cluster information management tools and products, as required. Further, extend training on essential skills such as data collection, analysis, visualization, and protection of sensitive data, to enhance the overall capacity of key partners.
Education:
University degree in information technology, demography, statistics, social sciences or any related area, or an equivalent combination of relevant training and experience in information management related activities in natural disaster or conflict situations.
Work Experience:
At least 6 years of relevant work experience (4 years with advanced university degree).
Knowledge of the UN system and the humanitarian community, specifically with regards to inter-agency/ Cluster Coordination and the Humanitarian Program Cycle (HPC).
Proven experience in working with information management tools and databases (ActivityInfo, PowerBi, KoBo, Klaviyo, ArcGIS, etc.)
Track record in producing high-quality reports and communications materials for a variety of audiences, including donors, underpinned by proven proficiency in utilizing Adobe Creative Suite tools
Experience in liaising with a wide range of partners, including humanitarian actors, donors, and government officials.
Knowledge of relevant shelter guidelines, standards and indicators is desirable.
Successful participation in UNHCR’s Operational Data Management Learning Programme, Training for Information Management in Emergencies or equivalent training programmes is desirable.
Experience in website design / content management (Drupal) is desirable.Engage in bilateral communication with Cluster partners to validate and ensure the accuracy of records maintained in the ActivityInfo 5Ws databases for all three clusters.
