Associate Operations Officer

The Vice Presidency for Corporate Support (COSVP) integrates Budget and Business Administration, Strategy, HR, Communication, and Information & Technology functions under one umbrella to enable the execution of IFC’s management and operational needs in the best way. As part of the VPU, the Strategic Initiatives, Analytics & Knowledge Management (CSI) department exists to (1) drive innovation and continuous improvement within Corporate Support VPU and (2) together with all other functions within our VPU and in partnership with other relevant units across IFC, support the Management Team and the rest of our senior leadership in designing and implementing the institutional change needed to achieve IFC’s strategic objectives and growth ambitions.
The Analytics & Reporting (CSIAR) unit serves as a center of excellence (CoE) for standardizing, streamlining, and automating BI/reporting and analytics for internal clients and the Board. In this capacity, the CSIAR unit partners very closely with individual business departments and teams for subject matter expertise and domain knowledge. It is additionally tasked with working hand in hand with IFC’s Information Technology (CIT) department on technology, tools, and data platforms to adopt advanced and transformational analytics, including predictive and prescriptive analytics. 

Duties and Accountabilities:
The CSIAR unit is seeking a qualified candidate to support the overall BI/reporting and analytics work program, including the transition from descriptive to advanced and transformational analytics. The work program includes several components with the primary goal to simplify business processes, standardize and automate recurring reports for reliable analysis and deeper insights on IFC resources thus enabling data-driven decisions.

Key tasks and responsibilities include:
  • Design and build interactive dashboards, reports, and visualizations using Power BI desktop
  • Partner with business departments in Operations (spanning Pipeline, Program, Portfolio, Upstream/Advisory, Climate, ES&G, PPP), Human Resources, Budget & Administration, Partnerships and Trust Funds to understand business requirements and deliver timely and accurate reports/analyses in response to identified needs
  • Leverage data science toolsets (Python/R) to perform data analysis, statistical modeling, and create predictive/prescriptive BI/reports and analytics 
  • Create data models and implement data transformations using Power Query to enable advanced analytics to include leveraging Quick Insights, AI Insights, Text Analytics, NLQ and other machine learning techniques to extract insights from data 
  • Lead and execute complex research/exploratory analytics by diagnosing specific problems and identifying emerging issues/trends
  • Create compelling narratives using data storytelling, to present and effectively deliver results and insights to leadership and stakeholders
  • Communicate complex results to technical and non-technical audiences to enable decision-making 
  • Demonstrate strong interpersonal skills and desire to work in teams in fast-paced work environments
  • Manage multiple concurrent projects that require inputs from stakeholders while balancing impact on business needs
  • Collaborate effectively with IT for technology, tools, data engineering and platforms
Selection Criteria:
  • 5 to 8 years of prior relevant work experience (reporting, analytics, data management) with preferred business process exposure to IFC operations, human resources, budget & administration, trust funds business processes
  • Master’s degree in Business Analytics, Statistics, Economics, Information Systems, Computer Science, Data Science, Business Administration or equivalent work experience
  • Required working experience with Power BI, DAX and Power Query 
  • Required experience with programming languages such as SQL, Python, R  
  • Demonstrated ability to visualize data for effective storytelling 
  • Knowledge of statistical analysis, quantitative research and experience gathering and interpreting data.
  • Ability to synthesize and present complex data in a simple, compelling, meaningful way
  • Strong analytical and problem-solving skills with a high degree of initiative and creativity
  • Prior experience working with cross-functional teams and across departments in a matrix organization
  • High degree of adaptability to changing requirements and a dynamic environment
  • Ability to work collaboratively in a fast-paced, internationally diverse work environment; strong interpersonal skills are essential
  • Excellent communication and presentation skills
  • Commitment to maintain the highest ethical standards
  • Preferred data collection, wrangling, and modeling experience (in tools such as Power Query, Alteryx, SQL, Microsoft Azure)
  • Preferred working experience with Tableau 
  • Preferred knowledge and adherence to data privacy and compliance standards or industry-specific regulations