Business Support Assistant

World Food Programme, Mersin, Turkey

Skill Required:, Business Development/ Resource Mobilization
Preferred Experience: 
5 years
Closing Date for Applications: 
8th April, 2021

Job Description

The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate. We are the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change.

The mission of WFP is to help the world achieve Zero Hunger in our lifetime. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In Syria, WFP provides food assistance to more than 4.6 million people each month. This includes families who require emergency assistance when affected by conflict and displacement and also those who need help to improve their nutrition and food security. WFP supports children across Syria with healthy meals and snacks at school, mothers with nutritious diets, and families and communities with sustainable livelihood projects.


At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.



  • To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.


  • The applicant should either be a Turkish national or have a valid Turkish Residence/work permit at the time of application.
  • Only candidates who are short-listed will be contacted and will be invited to the next stage of the selection process.
  • Applications and CV in PDF format must be submitted online with:
  • English language only
  • Indicate exact Positions Title
  • All your job responsibilities, experience (start and end date of employment for each position: From (dd/mm/yyyy) to (dd/mm/yyyy)
  • Company/Organization name and scope of work of the organization
  • Contract type: part-time, full-time, volunteer, or freelancer
  • Proof of your experience will be required in the final stage of recruitment.
  • Candidates must get an auto confirmation email once application is submitted.
  • By submitting your application, you have read the Terms of Reference for this position and agree that any false, wrong, or incomplete information might lead to your disqualification in this recruitment process.



Education: Completion of secondary school education.

Language: Fluent (level C) English and Turkish in both oral and written communication. Knowledge of Arabic is an asset.


  • Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
  • Experience in Asset/inventory management and deployment of drivers

Knowledge & Skills:


  • Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
  • Knowledge of work routines and methods in order to complete processes under minimal supervision.
  • Uses tact and courtesy to give and receive information to a wide range of individuals.
  • Ability to identify data discrepancies and rectify problems requiring attention.
  • Ability to offer guidance or basic on-the-job training to more junior staff.

KEY ACCOUNTABILITIES (not all-inclusive)

  •  Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
  •  Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
  • Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
  •  Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
  •  Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
  •  Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
  •  Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
  •  Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
  •  Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.


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