Business Support Assistant

World Food Programme, Sudan

Skill Required:, Business Development/ Resource Mobilization
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
29th August, 2019

Job Description

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP Sudan has the potential to reach millions of food insecure people across Sudan – with a total of 4 million people assisted in 2018. WFP Sudan, one of the largest and complex operations for WFP globally, is currently rolling out its five-year Country Strategic Plan (2019-2023), which aims to provide emergency assistance through a hybrid approach (Cash, food and vouchers), along with life-changing types of programmes (Nutrition, Resilience and School Feeding).


To deliver a limited number of routine business support tasks, to ensure that staff are effectively supported.

KEY ACCOUNTABILITIES (not all-inclusive):

Main Responsibilities and Duties:

  • Collect, sort and disseminate correspondence, reports and other material to meet the required demands of staff to time standards.
  • Maintain a record of incoming and outgoing correspondence through a document tracking system
  • Coordinate translation into English if correspondence is in Arabic language
  • Register reference number for all outgoing correspondence
  • Maintain a proper filing and archiving for office files, documents and record in accordance with established systems and processes so that information can easily be retrieved and readily available for staff.
  • Carry out general office tasks such as photocopying, binding, etc
  • Provide a set of standard support activities where required to contribute to the effective functioning of business operations as follows:


  • Liaise with Administrative Unit in replenishing office supplies (stationery, pens, notepads, etc)
  • Ensure photocopiers/ scanner are always filled with paper
  • Liaise with Administrative Unit in maintaining office facilities and in ensuring management office is clean .

Travel: Liaise with Protocol Unit on staff travel permits and track validity dates

Additional administrative tasks:

support in preparing media events, audit/compliance interviews/meetings and any other meetings as requested by management staff such as preparation of the conference room, provision of refreshments and photocopying of briefing materials, and ensuring teleconference equipment is available if necessary.

Human Resources:

  • Provide administrative support in HR related tasks
  • Focal point for leave and time management
  • Check leave balance of fixed-term staff
  • liaise with staff and HR in collecting and collating forms pertaining to annual leave, certified sick leave, maternity and paternity leave, etc.


  • Education: Completion of secondary school education.
  • Experience: One or more years of experience in general administrative work.
  • Language : Fluency (Level C) in English Language in both oral and written & Fluency in Arabic Language in both oral and written.

Knowledge & Skills:

  • Ability to use standard office equipment such as photocopiers and scanners.
  • Ability to follow standard business support processes and procedures.
  • Knowledge of standard office software packages, e.g. Microsoft word.
  • Ability to provide information using courtesy and tact.
  • Good attention to details.


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