C4D Officer

UNICEF , Mexico City, Mexico

Skill Required:, Corporate Social Responsibility (CSR)Media and Communication
Preferred Experience: 
3 Years
Closing Date for Applications: 
7th May, 2020

Job Description

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child,

The overall goal of the UNICEF Mexico Country Programme 2020-2025 is to support the country in building a new generation of adolescents who are healthy, educated, protected from violence, have equal access to opportunities and are empowered to foster positive change and development in society. UNICEF will support the Government of Mexico to achieve these desired changes through policy development and advocacy; evidence-generation, including addressing data gaps to inform decisions, plans and public investment; strengthening institutional capacities and coordination, including the strengthening of the National Comprehensive Child Protection System, and use of social and behavioral change strategies to bridge upstream with downstream work.

Given that social and behavioral change communication is a key strategy to achieve results particularly in the areas of nutrition, education, child protection and social protection, UNICEF Mexico is recruiting a C4D Officer (Social and Behavioral Change Communication) to join the team in implementing the new country programme.

The C4D Officer (Social and Behavioral Change Communication) reports to the Deputy Representative - Programmes for general guidance and direction. S/He is responsible for developing systematic, planned and evidence-based strategies and approaches for behavioral and social change at individual, household and community levels (downstream), as well as at civil society and government levels (upstream). The C4D (Social and Behavioral Change Communication) Officer will apply a a cross-sectorial approach, with specific attention to nutrition, education, child protection, social protection, adolescent development and gender, both in development and humanitarian contexts.

How can you make a difference?

Support to strategy design and development of Social and Behavioral Change Communication activities

  • Research and/or participate in conducting comprehensive social and behavioral change analysis related to social, communication, cultural, economic and political issues in the country. Collect and synthesize qualitative and quantitative information and data to support the establishment of comprehensive and evidence-based information for the integration of Social and Behavioral Change Communication activities across different programme components.
  • Assess, select and/or recommend appropriate information and materials for Social and Behavioral Change Communication initiatives verifying accuracy and quality for dissemination.
  • Monitor and assess the impact of Social and Behavioral Change Communication strategies and activities on the CO and UNICEF goals to achieve measureable behavioral and social change resulting in the improvement of children’s rights and wellbeing. Submit qualitative report/synthesis of results for development planning and improvement.
  • Develop and build capacities both internally and externally (government counterparts, other implementing partners) with a focus on rights-based, nexus strategies, and measurable Social and Behavioral Change Communication interventions in support of program sustainability.
  • Collaborate/consult with a wide range of partners and stakeholders to ensure synergy, integration, coherence, and harmonization of Social and Behavioral Change Communication activities, including in humanitarian response.

Support to the implementation of Social and Behavioral Change Communication activities

  • Collaborate and/or consult with internal and external partners to provide operational and technical support to research, develop, and produce evidence-based strategies and test, produce and use quality Social and Behavioral Change Communication materials, organize events and activities to ensure community engagement and participation, and maximum outreach and impact on behavioral and social change.
  • Provide technical, administrative and logistical support and background materials to carry out Social and Behavioral Change Communication strategies andactivities and recommend operational strategies, approaches, plans, methods and procedures to ensure community engagement and participation, and optimum outreach and impact.
  • Assess and recommend potential contacts, networks, resources and tools to support maximum impact and outreach of Social and Behavioral Change Communication initiatives.
  • Follow up and monitor the production of Social and Behavioral Change Communication materials to ensure technical quality, consistency and relevancy of communications materials that are developed, produced and disseminated to target audience (e.g. individuals, communities, government officials, partners, media etc).
  • Collect, assess and organize information for budget planning and management of programme funds and prepare documentations and related materials for financial planning for Social and Behavioral Change Communication initiatives. Monitor/track the use of resources as planned and verify compliance with organizational guidelines, rules and regulations and standards of ethics and transparency.

Advocacy, networking and partnership building

  • Build and maintain partnerships through networking and proactive collaboration with national and international civil society organisations, community groups, leaders and other critical partners in the community and civil society to reinforce cooperation through engagement, empowerment and self determination and to pursue opportunities for greater advocacy to promote UNICEF mission and goals for child rights, social equity and inclusiveness.
  • Collaborate with internal global/regional communication partners to harmonize, link and/or coordinate messaging to enhance Social and Behavioral Change Communication outreach and contribution to programmatic outcomes.

Innovation, knowledge management and capacity building

  • Institutionalize/share best practices and knowledge learned/products with global/local partners and stakeholders to build capacity of practitioners/users and disseminate products to key audiences including partners and donors.
  • Support the organization, administration and implementation of capacity building initiatives, including partnerships with training and academic institutions, to enhance the competencies of clients/stakeholders/partners across programme sectors in Social and Behavioral Change Communication planning, implementation and evaluation in support of programmes/projects. Develop training materials for training activities, and revise and update them as necessary.

To qualify as an advocate for every child you will have

  • Education:A university degree in one of the following fields is required: social and behavioral science, social science, sociology, anthropology, psychology or education.


  • A minimum of two years of professional experience in one or more of the following areas is required: social and behavioral change communication, communication theory, motivational psychology, adult learning theory, community organization and participation, behavior analysis, formative research and evaluation is required.
  • Knowledge of inter-disciplinary approach in program development and implementation inbehavior and social change communication, social mobilization and behavioral change is required.
  • Practical experience in the adaptation and application of communication planning processes to specific programmes is required. Extensive field experience is an important advantage.
  • Relevant experience in a UN system agency or organization is considered as an asset.


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