Capacity Building Manager

Mercy Corps, Tbilisi, Georgia

Skill Required:, Project/ Programme Management
Preferred Experience: 
7 to 10 Year
Closing Date for Applications: 
22nd March, 2021

Job Description

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.


Mercy Corps is applying for the USAID RFA:

  • Civil Society Engagement Activity in Georgia. Mercy Corps has been working in Georgia since 2000, initially responding to post-conflict needs and promoting community mobilization, and then transitioning to supporting market systems development, rural development, farmers’ cooperative development, governance, disaster risk reduction, and women economic empowerment in six of the country’s ten regions. Since 2000 our programs have reached approximately one million people in all major urban and rural communities of the country’s ten regions.
  • Guided by our Vision for Change Mercy Corps has partnered with and strengthened civil society at local, provincial and national levels to foster local ownership, participation and voice. Mercy Corps is seeking a Capacity Building Manager for the five-year USAID-funded Civil Society Engagement Activity with the goal to increase citizen engagement, awareness and participation in civic actions and democratic processes. Specifically, the activity will enhance the capacity of formal and informal civic entities working at the local, regional and national to address citizen identified issues; foster greater connectivity and collaboration between newly emerging grassroots groups and their national and regional level counterparts; and, enhance the long term sustainability and self-reliance of the civil society sector. The activity will meet these objectives by providing a wide range of technical support options and resources that promote an inclusive civil society practices and initiatives.


The Capacity Building Manager will report to and work under the guidance of the Deputy Chief of Party and in close coordination with Mercy Corps teams and partners. S/he will be overall responsible to implement the successful capacity development component of the project, with a strong emphasis on equity in partnership and participatory processes to enable locally-driven development. S/he will be responsible for supporting a core group of civil society groups by facilitating overall diagnostic and training activities and improving their financial and technical capacities. In carrying out her/his responsibilities, S/he will be responsible for the development of training curriculum, manuals, modules as well as necessary training and learning materials. S/he will have a key role in ongoing technical support and mentoring to diverse civic partners across Georgia. S/he will be expected to contribute to programmatic innovation together with an integrated technical approach to program implementation that combines short-term learning and adaptation, with long-term change and sustained impact. S/he will be responsible for supervising program staff and ensuring accountability to Mercy Corps’ policies and donor rules and regulations.

S/he will have the following essential duties and responsibilities;

  • Lead the Capacity Development component of the project: ensuring capacity development interventions are participatory, responsive, and effective;
  • Supervise the Capacity Building component staff and any other short-term technical consultant(s).
  • Establish co-creation mechanisms, working with CSOs to support implementation of community identified/ prioritized initiatives;
  • Establish an accessible discretionary fund to support informal civic initiatives;
  • Support experimentation and scaling up of innovative interventions through an innovation grants program;
  • Extend support and guidance to team members and partners in developing training curriculum, manuals, modules, relevant guidelines including online training and learning materials;
  • Build rapport and strong relationships with CSOs and other relevant stakeholders in order to facilitate sustainable capacity building interventions;
  • Ensure effective implementation of capacity development interventions with the best use of project resources;
  • Ensure quality and timely Donor reporting;
  • Any other relevant tasks that may emerge as important in the course of this assignment, at the request of the COP/ DCOP.


  • Direct supervision of Mercy Corps Capacity Building Program staff. The number of direct and indirect reports is to be determined.


Reports Directly To: Deputy Chief of Party

Works Directly With: Program team, finance and operations teams, HQ Technical Support Unit and diverse partner organizations.


  • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.


  • A university degree is required in a relevant field.
  • 7 years of experience in managing and implementing capacity building activities for civil society organizations in Europe and Eurasia
  • Demonstrated thorough knowledge and understanding of civil society development issues in Georgia, and experience of working on donor-funded programs.
  • Demonstrated ability and capacity to analyze training and mentoring needs and to prepare, organize and conduct training, workshops and/or mentoring activities.
  • Experience in adapting capacity building activities to meet emerging opportunities and needs.
  • Strong prior experience in locally led development approaches such as constituency engagement, co-creation, and adaptive management practices
  • Fluency in English is required; fluency in Georgian preferred; other languages spoken in Georgia an asset.


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