The IRC in NY is seeking a candidate to join an exciting and groundbreaking program for asylum seekers in the New York City area through a pilot program funded by the US Department of Homeland Security (DHS) with oversight by the DHS Office for Civil Rights and Civil Liberties (CRCL). This initiative – the Case Management Pilot Program (CMPP) – provides case management and associated services and meaningful links to legal assistance to non-detained non-US citizens in immigration removal proceedings and could have national implications for the treatment of asylum seekers and others facing removal in the US.
Scope Of Work: The Caseworker will perform key intake assessment, screening, referral, and holistic case management support to IRC in NY clients and will provide trauma-informed services to asylum seekers. The Caseworker works closely with clients, colleagues, and external parties to develop service plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements. They also address emotional, psychological, and economic concerns, and assist with ensuring clients receive screenings, enrollment, orientations, and support navigating systems within New York City. The caseworker will be expected to provide strengths-based, client-centered case management to single-headed asylum seeking households; survivors of domestic violence and gender-based violence; older asylum seekers; youth and young adults without parents or permanent guardians; populations
experiencing mental health or psychological difficulties; asylum seekers with physical disabilities or medical conditions; and asylum seekers who identify as lesbian, gay, bisexual, transgender or queer (LGBTQ).
Major Responsibilities:
Responsibilities include, but are not limited to:
Conduct intake assessments, review program expectations, outcomes, and confidentiality with each potential client.
Develop individualized/family wellness service plan, SMART Self-sufficiency plans for each client/family enrolled in the CMPP Project.
Evaluate client progress during active program enrollment to determine the client’s progress towards goals and work with the client to identify new needs and actions needed.
Conduct screenings (mental health, trafficking, legal, etc.) for all clients and assist clients in navigating healthcare and social service systems, which may include helping clients apply for benefits and attend and schedule appointments.
Provide referrals to other services as identified in the service plans and connect clients to services identified.
Conduct community outreach and maintain a strong network of service providers that meet client needs. The caseworker may also be expected to maintain a strong relationship with local and state level refugee coordinators and health coordinators to ensure client needs are met.
Provide clients with extended orientation on various topics such as women’s health, navigating transportation systems, and navigating physical healthcare systems at the local level.
Respond to client crises, with guidance from the supervisor as needed.
Assist clients with requesting financial assistance when applicable and track the received financial assistance within case files.
In the case that clients receive a final order of removal or express a desire to return to their country of origin, caseworkers will research and equip the client with pre-departure information, discuss departure planning, and provide referrals to reintegration services as available.
Maintain up-to-date documentation in the client’s case file to ensure services are properly documented throughout the client’s service period; document all services provided in IRC’s database, Efforts to Outcomes (ETO).
May attend clients to court appointments or relevant health appointments.
Attend relevant trainings and meetings at the local and national level.
May train and lead the activities of volunteers and interns.
Other duties as assigned.
Job Requirements:
Bachelor’s degree in social work, public health, or related field of study preferred.
Minimum of 1-2 years of case management experience with asylum seekers or similar populations and/or client needs required.
