The position Chief Advocacy and Communication reports to the Representative (D1) for general guidance and direction and with technical support from Regional Adviser Communication. It is responsible for managing communication function by leading a team of Communication Officers and/or the unit consisting of a group of several professionals and support staff. Accountable for communication strategy development, programme formulation and design, planning, and implementation, based on rights- and results-based management approach focused on achieving UNICEF's communication priorities as established by the country office, DOC and supportive of the UN Country Team. Promote the organization goals of UNICEF through active external relations communication, advocacy, participation and policy dialogue. Work closely with Representative on relations with media and senior government officials and develop external relations strategy. Manage media relations as per established strategies and campaigns.
In the Ghana Country Office, the position leads the External Communication Unit. The post manages two (2) national professionals (NO) and 1 International UNV. It establishes communication work plan, monitor compliance and provide training, support and guidance to communication team and human resources management in the area of communication. Provide feasible and effective recommendations on communication implementation, alternative approaches, and optimal utilization of resources that contribute effectively to the awareness, advocacy and promotion of the rights of children and women.
Advocacy strategy development:
Lead every element of the advocacy strategy process, in consultation with relevant stakeholders, from defining advocacy outcomes, power analysis, and developing a clear theory of change to win the support of decision makers and mobilize key constituencies.
Advocacy strategy implementation:
Drive the implementation of advocacy strategies and plans, working across teams to ensure all strands of the strategy are progressed and mutually reinforcing, for example: data, policy, media, public mobilization, events, and partnerships. Supervise the development of cogent and compelling advocacy and campaign narratives, and the delivery of creative campaign tactics.
Communication strategy development and implementation:
Design effective communication plans that will deliver the aims of key advocacy strategies and help to mobilize public and private support for the cause of children.
Supervise the implementation of these plans, ensuring they are delivering against agreed outcomes and always in keeping with UNICEF’s mandate.
Develop a comprehensive digital strategy and lead and manage the Office’s advocacy and communication team responsible for the day-to-day conceptualization, budgeting, planning, coordination, execution and digital content creation, as well as the monitoring and evaluation of digital initiatives and integrated advocacy campaigns for key audiences.
Build and maintain strong relationships with journalists and media outlets covering all media – print, TV, radio, web, etc. – to ensure we can build public awareness of and support for UNICEF and the cause of children.
Advocacy and communication M&E:
Supervise the development of a clear advocacy and communication M&E framework: setting baselines against which results are regularly monitored; conducting analysis to continuously improve the effectiveness of the strategy, approach and activities; and overseeing the production and dissemination of M&E results.
Team building, project and budget management:
Provide a protective, nurturing environment for the team – in line with UNICEF’s highest ethical standards and values; respond appropriately to ethical issues and complaints of abuse of authority, bullying and harassment.
Ensure project management coherence in the activities of the team, conveying strategic priorities and setting clear deliverables.
Manage inclusive teams featuring a variety of advocacy and communication professionals, to drive and deliver strategic advocacy and communication initiatives.
Support mobilizing resources for undertaking advocacy and communication. Ensure effective and transparent management of budget and resources.
Advocacy and communication capacity building:
Contribute to building internal UNICEF capacities in advocacy and communication, through coaching, training and sharing of expertise.
Provide strategic direction for partnerships and networks through proactive collaboration with internal and external partners.
Partners will include key internal stakeholders, other UN entities, influencers, youth ambassadors, goodwill ambassadors, academics, business leaders and other public and private sector partners.
Ensure that effective advocacy and communication strategies and plans are co-created with partners, to leverage their power to contribute to UNICEF’s goals.
Ensure that feedback from key stakeholders is incorporated into strategy design, implementation and team learning.
Others: Undertake additional activities as required.
To qualify as an advocate for every child you will have…
An advanced university degree (Master’s or higher) in in Communication, Journalism, Public Relations
A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
At least eight (8) years of progressively responsible and relevant professional work experience in advocacy/ campaigning and communication is required.
Experience in leading the development and implementation of advocacy and communication strategies, with clear theories of change, specific, measurable and timebound objectives, and performance indicators.
Excellent communication and writing skills are required.
A track record of achieving or contributing to tangible policy change.
Proven experience in deploying a range of high-quality advocacy and communication tactics based on a clear theory of change.
Experience in building strong relationships with traditional and social media entities and using media relations and channels to engage public audiences.
Experience in leading the development, implementation and monitoring of digital strategies.
Experienced and current in digital and social media content and audience trends as well as in managing online platforms and channels.
Experience in building and maintaining a network of stakeholders, and in working with coalitions.
Strong communicator with emphasis on being able to present complex policy ideas in succinct, engaging ways through campaign narratives and creative tactics.
Experience in managing a team is a requirement, along with a proven commitment to diverse and inclusive recruiting process. Experience managing a multicultural team is an asset.
Demonstrated experience in design and management of projects, including budget management and monitoring and evaluation of results.
Knowledge of children’s rights, public policy, international development and humanitarian issues.
Experience in advocacy at the international level is an asset.
Experience in training and facilitation is an asset.
Experience working in a developing and emergency environment is an asset.
Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.