Chief Of Section, Programme Management, Administration

United Nations Secretariat , New York, United States

Skill Required:, Project/ Programme Management
Preferred Experience: 
Above 10 Years
Closing Date for Applications: 
9th August, 2021

Job Description

  • This position is located in the Centres Operations Section (COS) of the Information Centres Service (ICS) in the Strategic Communications Division (SCD), United Nations Department of Global Communications (DGC).
  • The COS provides human resources management, finance, and budget support to more than 60 field offices in the global network of UN information centres (UNICs). To learn more about the UNICs, visit the global network of United Nations information centres (UNICs).
  • The incumbent is under the general supervision of the Chief of ICS and reports directly to the Executive Officer of DGC.


Within delegated authority, Chief, Centres Operations Section will be responsible for the following duties:

  •  Provides policy guidance to the Chief of Service, on conceptual strategy development, reform proposals and management of the implementation of overall strategies and intra and interdivisional/departmental policies and procedures.
  • Plans and oversees the management of activities undertaken by the Section; ensures that substantive work programmes and programmed activities are carried out in a timely fashion, coordinating diverse projects in the Section, and, in liaison with other organizations of the United Nations System, donors and agencies as appropriate. Manages, supervises and carries out the work programme of the Section under his/her responsibility. Co-ordinates the work carried out by the Section; provides programmatic and substantive reviews of drafts prepared by others.
  •  Provides substantive input in the preparation of position papers and reports for presentation to intergovernmental bodies such as the Advisory Committee on Administrative and Budget Questions, Committee on Information, the General Assembly and other policy-making organs, as appropriate. Contributes to the reporting to intergovernmental bodies on budget/programme performance or on programmatic/ substantive issues, as appropriate, particularly those presented in biannual and/or annual reports. Provides advice and support to relevant intergovernmental and expert bodies in review of budget performance reports. Prepares and coordinates as required responses to audits.
  •  Carries out programmatic/administrative tasks necessary for the functioning of the Information Centres Service, including preparation of budgets, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance and preparation of inputs for results-based budgeting. Oversees the review and finalization of budget performance reports, monitors variances between approved budgets and actual expenditures.
  •  Develops and implements strategies to address human resources needs of the Information Centres Service. Monitors and ensures the implementation of appropriate human resources policies and procedures; conditions of service and entitlements; and staff development programmes; evaluation of staff performance (Inspira e-Performance), interviews of candidates for job openings and evaluation of candidates.
  •  Ensures that the outputs produced by the Section maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the Section under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates. Prepares inputs for the work programme of the Service, determining priorities, and allocating resources for the completion of outputs and their timely delivery.
  •  Recruits staff for Section taking due account geographical and gender balance and other institutional values. Manages, guides, develops and trains staff under his/her supervision. Fosters teamwork and communication among staff in the Section and across organizational boundaries. Represents the Organization at inter-agency meetings, seminars, etc. on substantive-related issues. Participates in international, regional or national meetings and provides programmatic/substantive expertise on an issue or hold programmatic/substantive and organizational discussions with representatives of other institutions.
  •  Perform other related duties, as required.



  • Knowledge of administrative, budgetary, financial and human resources policies and procedures. Ability to apply various United Nations administrative rules and regulations in work situations. Conceptual analytical and evaluative skills to conduct independent research and analysis. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.


  • Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.


  • Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.


  • Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.


  • Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.


  • An advanced university degree (Master's degree or equivalent degree) in business or public administration, finance, accounting, human resources management, law, international relations or related area is required. A first-level university degree in combination with two years of qualifying experience may be accepted in lieu of the advanced university degree.


  • A minimum of ten years of progressively responsible experience in administration, budget, finance, human resources management or related field is required.
  • Experience supporting complex, organization-wide activities related to personnel management and budget planning in the United Nations common system or a comparable international organization is required.
  • Experience working with Enterprise Resources Planning (ERP) systems such as Umoja, SAP or similar is required.
  • Experience managing recruitment and performance evaluation issues using online talent management systems such as Inspira, PeopleSoft or similar is desirable.
  • Experience providing remote support to clients operating in multiple geographical locations and/or time zones is desirable.
  • Experience working in an office providing communications and public information support to a complex international organization is desirable.


  • English and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of other UN official languages is desirable.


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