Communication Expert - Climate Information

Norwegian Refugee Council, Norway

Skill Required:, Media and Communication
Preferred Experience: 
5 years
Closing Date for Applications: 
27th May, 2018

Job Description

Access to weather data is an essential part of adapting to climate change. Africa as a continent is highly vulnerable to climate change, and access to reliable weather and climate information can be a matter of life and death. Meteorological data must be communicated in a language that the end users can understand. Ensuring that the messaging and information is communicated in a simple and understandable manner, and via channels that the population use and can access easily, is essential. The process of translating meteorological data into information that is easily understood and can be acted upon, is called climate services. IGAD’s Climate Prediction and Applications Centre (ICPAC), based in Nairobi, Kenya delivers climate information to the Greater Horn of Africa. The Centre now seeks an expert to improve how the Centre delivers of climate services to users. The position offers a unique opportunity to engage and collaborate with climate scientists at the centre and climate information users served by ICPAC in the Grater Horn of Africa Region (GHA) region.


  • Implement the climate services communication strategy to improve uptake of climate information from the Centre
  • Work with partners to strengthen existing user engagement platforms such as Food Security, Nutrition and Health Working Groups
  • Conduct climate information communications knowledge/skills needs assessment in ICPAC within the first 3 months.
  • Establish a database of the main beneficiaries of ICPAC’s climate information and develop a baseline survey to assess how the climate information services are perceived and used by stakeholders
  • Support development of educational material on weather and climate services;
  • Raise awareness of the existence of climate products generated by ICPAC, such as the Climate Data Library;
  • Ensure widespread knowledge sharing before, during and after key events hosted by ICPAC, such as Greater Horn of Africa Climate Outlook Forum (GHACOF) and similar events
  • Work with ICPAC’s Communications’ team to enhance online communications, media outreach to translate technical climate information for various segmented audiences.
  • Design and implement climate services awareness campaigns around climate services provided by ICPAC to stakeholders;
  • Increase social media presence of ICPAC


  • Master’s degree in Communications, Public Relations, Marketing or other relevant field.
  • Minimum of five (5) years of relevant experience in outreach and communications work, experience in the area of   weather and climate, and related environmental is an asset.
  • International experience or prior work in an international or regional organisation in developing world preferred.
  • Experience with communications planning, publications development, marketing, social media, and other specialised  communications skills.
  • Demonstrated experience in producing targeted communication and/ or advocacy materials.

Key Skills and competencies:

  • Superior communication capacity with English proficiency. Knowledge of French or Arabic would be advantageous
  • Ability to present complex information in a clear and effective manner and to tailor communications to non-specialists and target audiences. Demonstrated experience with delivering complex information intended for users to act upon, whether relating to climate services or similar sectors, is a strong asset
  • Ability to rapidly research, analyze and integrate diverse information from varied sources;
  • Ability to package information to meet the needs of a varied audience;
  • Experience with monitoring and evaluation of the effect of information services and campaigns;
  • Ability to convene and engage with technical staff and provide training on ‘the value of communication’
  • Social media experience is a strong asset
  • Experience with graphic design, web design and branding would be beneficial;
  • Demonstrated ability to work effectively in a fast-paced office environment, both independently and as part of a regional team;

Personal Qualities:

  • Strong analytical abilities
  • Highly developed communication and interpersonal skills
  • Ability to work in a collaborative manner with team members and multiple stakeholders at various levels
  • Demonstrated ability to work effectively in highly stressful situations and contexts

Being an expert in NORCAP gives you:

  • A great opportunity to work in an international setting for a world recognized organization
  • Significant life experiences through challenges and self-development
  • Access to a unique network of humanitarian professionals
  • A meaningful job working with the world’s challenges on location

Mission information:

  • One year contract with possibility of extension
  • Applicants must be available in a short period of time
  • Duty station is Nairobi, Kenya, at ICPAC and Grater Horn of Africa (GHA) region

Practical Information:

  • Protection is at the heart of the work NORCAP does; candidates selected for interview can expect for this aspect of their profile to be explored in some detail
  • Shortlisted candidates may need to pass an English test as part of the selection process


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