UNICEF works in 190 countries and territories to protect the rights of every child, everywhere, every day, to build a better world for everyone. UNICEF has spent 70 years working to improve the lives of children and their families. Defending children's rights throughout their lives requires a global presence, aiming to produce results and understand their effects. UNICEF believes all children have a right to survive, thrive and fulfill their potential – to the benefit of a better world. And we never give up!
For Every Child, AN ADVOCATE:
In an effort to measurably improve UNICEF's ability to deliver better results for children, there is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.
How can you make a difference?
If you are a committed, creative professional and are passionate about making a lasting difference for children in the world's thereby ensuring a better future for every child, this is the chance to make a difference. The incumbent of the post will assists in planning, implementing, monitoring and evaluating an advocacy and communication strategy to get children’s and women’s issues into the public domain, strengthen political will in support of UNICEF's mission and objectives in the country, and enhance the organization’s credibility and brand.
Key function, accountabilities and related duties/tasks:
- Communication strategy: The production of communication products and materials are timely executed and followed up to support country communication strategy, regional and global campaigns and priorities, and to support resource mobilization as set out in the work plan.
- Monitoring and evaluation: Regular monitoring and evaluation activities are undertaken according to the work plan to ensure maximum impact and continuous improvement of country communication efforts. Results and reports are prepared and shared on a timely basis.
- Campaigns and special events: The Country Office’s contact list of individuals, groups, organizations and fora (including Government, UN, and bilateral counterparts), is maintained and further developed, whose support is essential to/can assist in achieving the advocacy and communication objectives and who support and are able to actively participate in special events and activities (online and offline) that further the country programme goals.
- Ensure that the production of communication products and materials is timely executed and followed up to support country communication strategy, regional and global campaigns and priorities with a special focus on digital communication and content production, as set out in the work plan.
- Implement the tasks in the country communication work plan and strategy as assigned with a special focus on digital, campaigns and content production.
- Gather content and coverage of relevant country efforts to identify effective relevant country programme activities and results. Develop complementary, country specific and local community materials and activities in consultation with state offices.
- Support country office planning and implementation of digital communication plan and content production plan.
- Actively support digital engagement plan
- Create, edit, upload and organize digital assets.
- Coordinate web and social media projects/campaigns/plans as assigned. Support the production of communication materials (e.g. briefing notes, images, video. Web pages etc.) that meet the country and global standards as set out in the global guidelines.
- Assist in drafting and editing articles, human interest stories and other advocacy/information materials for digital media, as appropriate.
- Follow up on the production of advocacy and communication materials (e.g., films, videos, audio-visuals, etc.), and oversee the qualitative aspects of production, (e.g., quality control, translations, reviews of layout and graphic design etc.) to meet standards as set out in the global guidelines.
- Support the maintenance of an up-to-date documentation centre for communication materials including publications, , photographs, audio-visual materials, web and digital resources etc.
- Recommend appropriate information and communication materials for use in media, and other advocacy and communication activities;
- Recommend established contacts, networks, resources and processes to support communication activities.
Monitoring and evaluation:
- Regular monitoring and evaluation activities are undertaken according to the work plan to ensure maximum impact and continuous improvement of country communication efforts. Ensure results and reports are prepared and shared on a timely basis.
- Assist in coordinating appropriate audience research and compiling and analysing relevant data.
- Monitor and evaluate the appropriate and timely dissemination of advocacy and communication materials to target audiences, and participate in the evaluation of their impact. Monitor and evaluate the use and effectiveness of communication materials. Support the communication materials archive and library.Track and report on all digital metrics
- Monitor the public perception of UNICEF in the country and recommend appropriate action to maintain a positive image for the organization.
- Assist in providing feedback to DOC on the use and appropriateness of global communication materials such as publications, images and multimedia products.
- Ensure good quality data collection, analysis and evaluation and reporting to ensure effective communication strategies, planning and effective and efficient advocacy.
- Undertake lessons learned review of successful and unsuccessful communication experiences as directed by supervisor.
Partners and special events
Ensure that the Country Office’s contact list of individuals, groups, organizations and fora (including Government, UN, and bilateral counterparts), are maintained and further developed, whose support is essential to/can assist in achieving the advocacy and communication objectives and who support and are able to actively participate in special events and activities that further the country programme goals.
- Help organize and generate public support for special events and activities to promote country programme goals.
- Assist in developing and maintaining close collaboration with digital media organizations, as well as with groups and organizations whose support is essential to the achievement of advocacy and communication objectives.
- Maintain and update contact lists for country office.
- Monitor/document process and effectiveness of working with these individuals/organizations.
For every Child, you demonstrate
Core Values (Required)
- Diversity and Inclusion
Core Competencies (Required)
- Communication [ II ]
- Working with People [ I ]
- Drive for Results [ I ]
Functional Competencies (Required)
- Formulating Strategies and Concepts [ I ]
- Relating and Networking [ I ]
- Persuading and Influencing [ I ]
- Applying Technical Expertise [ I ]
- Learning and Researching [ II ]
- Planning and Organizing [ II ]
- Technical Knowledge [ I ]
- Specific Technical Knowledge Required (for the job) [ I ]
(Technical knowledge requirements specific to the job can be added here as required.)
Specific and up-to-date working knowledge of:
- Executive Board and other policy documents.
- Executive Directives,
- Thorough knowledge of Mid-Term Strategic Plan (MTSP)
- UN/UNICEF Policy Papers
- UNICEF programme policy, procedures and guidelines.
- Rights-based and Results-based approach and programming in UNICEF
- General administrative and financial guidelines.
- Human resources manual
- UNICEF communication and other DOC guidelines
- Communication toolkit
- Brand Toolkit and Brand Book
- UNICEF Stylebook
- Ethical Guidelines on Reporting on Children
- Common Technical Knowledge Required (for the job group) [ I ]
General knowledge of:
- Communication practice, methodology and practical application. Knowledge of current theories and practices in communication research planning and strategy.
- Fundamentals of working in various media formats – print, audio, video, web etc.
- Computer systems, including internet navigation, office applications, and specifically, interactive digital media.
- United Nations or other international organizations; good understanding of world affairs, current events and international development issues.
- Global human rights issues, specifically relating to children and women, and current UNCEF position and approaches.
- UNICEF communication goals, visions, positions, policies, guidelines and strategies.
- UNICEF policies and strategy to address national and international issues, including emergencies.
- UNICEF emergency communication policies, goals, strategies and approaches, including emergency preparedness.
- Gender equality and diversity awareness
Technical Knowledge to be Acquired/Enhanced (for the Job) [ II ]
- Knowledge and expertise in management, communication strategy and networking.
- Technical competence in producing content for various media formats – print, audio, video, web etc.
- UN policies and strategy to address international humanitarian issues and the responses.
- UN common approaches to programmatic issues and UNICEF positions
- UN security operations and guidelines.
Impact of Results: The communication officer is required to coordinate the requirements of Delhi and the 13 state offices with regards to documentation of programmatic results and issues, as well as provide support on creating quality digital content. This includes the production of communication materials (e.g. briefs, images, video, social media packages, human interest stories, web pages etc.) that meet the country and global standards for publication on social media channels, the website, for donor partners and other key audiences across the different channels. They will support coordination of the production of advocacy and communication materials (e.g. films, videos, audio-visuals, stories etc.), and oversee the qualitative aspects of production (e.g., quality control, translations, reviews of layout and graphic design etc.) to support the overall content production and engagement plan. They will also support coordination of analytics for the digital channels to support the monitoring of the communication strategy in line with the key performance indicators.
To qualify as a championfor every child you will have
Requirements of the position (QUALIFICATIONS, SKILLS AND COMPETENCIES):-
Education: University degree in Communications, Journalism, Public Relations or related field.
- One year practical professional work experience in communication, or interactive digital media with web production and social media experience in a business-critical environment.
- Experience managing content and production for high traffic websites and social media platforms, as well as engagement.
- Ability to manage multiple projects in a fast-paced, deadline driven environment
- Experience with content management systems and social media publishing
- Solid analytical skills with key performance metrics utilizing analytics tools
- International and national work experience (for IP). Field work experience (for NO)
- Background/familiarity with Emergency situations.
Language Requirements: Fluency in English is required. Knowledge of another official UN language or a local language is an asset.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified candidates from all national, religious, gender and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.