The Office of Communications (OCC) is responsible for both external and internal communications of the Organization. It aims at making FAO's communications strategic, coherent, focused and impactful, while ensuring effectiveness and efficiency in communication-related operations.
The post is located in the Digital and Multimedia Branch (OCCI) of the Office of Communications (OCC) at FAO headquarters in Rome, Italy.
Reporting Lines:
The Communication Officer (Multimedia) reports to the Senior Communication Officer (Digital Communications, Media Relations), OCCI.
Key Functions:
Leads projects and/or work teams, leads and/or participates in office teams, provides services and/or professional expertise on Organization-wide committees and working groups and represents FAO at inter-agency meetings.
Plans and delivers programmes, products and services including related policies, systems and tools to facilitate the effective media relations and internal as well as external corporate communication.
Analyses information, data, statistics, relativities, trends, problems and/or issues to support effective communication delivery, new initiatives and the preparation of plans, strategies, reports, policies and/or other products.
Provides specialist advice and expertise to internal and external partners on specific or complex cases, strategic communication, written communication, policy interpretation issues and/or best practices, etc.
Manages special projects and provides guidance to consultants for the development and implementation of new products, tools and systems.
Develops information, training materials and products to increase understanding of programmes, services and policies; promotes capacity development.
Develops relevant performance criteria and indicators to evaluate programmes, products and services
Specific Functions:
Leads the multimedia pillar (photo, video, audio, digital asset management) of the OCCI, supporting the content that feeds the social media and web pillars.
Has oversight for and is the caretaker of FAO's audiovisual content, including audio reports and podcasts, video and photography, and supports FAO live event production.
Oversees the development and management of high-impact photo, video and audio content for FAO corporate communications.
Identifies opportunities to implement FAO’s communications strategy by harnessing multimedia production.
Collaborates with the Senior Communication Officer (Digital Communications, Media Relations), OCCI and leads on web and social media pillars to collectively drive coordinated communications across FAO’s digital properties.
Provides strategic planning for audiovisual resources, production and output in the context of communication campaigns, events, partnerships and other activities.
Oversees the smooth operation of FAO’s recording studios, including management of recordings, post-production and live events.
Oversees the responsible stewardship of FAO’s audiovisual content through the development of a digital asset management (DAM) system and related technical and archival activities.
Leads on the strategic implementation and management of the DAM, with the aim of furthering FAO’s digital transformation.
Supervises and mentors the DAM technical team and supports their professional development and growth; Supervises and mentors the OCCI multimedia teams focused on photo, audio and video production, and supports their professional development and growth.
Takes overall responsibility for OCCI video and photo equipment, its maintenance, service and provision.
Oversees and facilitates the strategic dissemination of FAO video and photo products within and outside of the organization, including to media and third-party partners.
Structures and supports the implementation of training for video and photo production to build capacity and heighten quality assurance within FAO.
Oversees recruitment, where necessary, of specialist consultants and vendors to carry out a variety of multimedia-related work, including by providing strategic accompaniment to divisional, regional and country level teams.
In collaboration with other colleagues at OCCI leads, supports the development and management of salient performance and measurement metrics for audiovisual content use and distribution, in order to improve learnings and inform results-based decision-making.
Supports FAO relationships with media, particularly through the use of audiovisual content, to increase engagement and advance the Organization’s priorities and advocacy.
Provides expert advice and production capacity to support FAO leadership and the development of executive voice communications.
Represents FAO, as required, at relevant media, UN and industry events.
Follows industry innovation and provides salient recommendations on appropriate tools and resource allocation to ensure that FAO maintains quality audiovisual content throughout the organization.
Candidates Will Be Assessed Against The Following:
Minimum Requirements:
Advanced university degree in journalism, communication, social science, political science, humanities or a related field.
Seven years of relevant experience in international media and digital content production.
Working knowledge (proficient – level C) of English and limited knowledge (intermediate – level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish).
Technical/Functional Skills:
Work experience in more than one location or area of work, particularly in field positions.
Extent and relevance of experience in communication at the international level, including international or intergovernmental organization in news, journalism and/or multimedia information products including social media and digital communication platforms.
Extent and relevance of experience in video and audio production including organization of production both in the studio and in the field.
Extent and relevance of experience producing and distributing digital content for broadcast and on-line media.
Extent and relevance of experience in development, management and use of high-quality digital asset management (DAM) system.
Proven ability to provide editorial, technical and creative guidance to optimize workflows in multimedia production and distribution.
Ability to keep abreast of new technological developments in the area of communication, news and/or social media networks.
