Communication Specialist

UN Children's Fund, New Delhi, India

Skill Required:, Media and Communication
Preferred Experience: 
5 years
Closing Date for Applications: 
15th January, 2018


Job Description

UNICEF works in 190 countries and territories to protect the rights of every child, everywhere, every day, to build a better world for everyone. UNICEF has spent 70 years working to improve the lives of children and their families. Defending children's rights throughout their lives requires a global presence, aiming to produce results and understand their effects. UNICEF believes all children have a right to survive, thrive and fulfill their potential – to the benefit of a better world. And we never give up!

For Every Child, AN ADVOCATE

This is an exciting and unique post focusing largely on communication, advocacy, partnerships and corporate relations. Whilst the staff member will lead on key end results at state level under the direct supervision of the Chief of the Field Office, s/he will be working closely with the UNICEF New Delhi Communication and RMP teams.

The purpose of the Communication Specialist role is to identify, establish, deepen and leverage organizational collaboration with key stakeholders and provide an interface for advocacy and communication partnerships focusing on evidence-based advocacy, public engagement and leveraging resources towards supporting programmatic results.

UNICEF aims to expand its leadership as a credible and trusted voice for children. This is undertaken through engagement with key stakeholders including the government, legislators, civil society, faith-based entities, corporates, chambers of commerce, media, and young networks etc. The organization envisions a pivotal role for strategic partnerships with these key stakeholders towards achieving programmatic outcomes/goals in support of the Sustainable Development Goals (SDGs).

The post will have heavy emphasis on cultivating, developing and leveraging high level government and corporate partnerships. Networking and relationship building will be key, as will working with team and matrix relationships with other UNICEF India sections in the State and in New Delhi, including Communication for Development, Health, Nutrition, Water and Sanitation, Education, Child Protection and Policy, Planning and Evaluation, and resource mobilization & partnerships.

The incumbent is accountable for developing, managing, coordinating, networking, implementing and monitoring a state specific communication, advocacy and partnership strategy – in alignment with national strategies - and associated products and activities on a regular and on-going basis with public audiences, with the objective of promoting awareness, understanding, support and respect for children's and women's rights, and support for UNICEF's mission, priorities and programmes in the UNICEF state office, the country office and those of the UN Country Team in India. S/he will also advice on the articulation of policies and strategies, with an emphasis on those that promote the value of girls, gender equality and equity.

How can you make a difference?

If you are a committed, creative professional and are passionate about making a lasting difference for children in the world's thereby ensuring a better future for every child, this is the chance to make a difference. Under the direct supervision of Chief, Field Office and general guidance of Section colleagues, the incumbent on the post will be accountable for developing, managing, coordinating, networking, implementing and monitoring an advocacy and communication strategy and associated products and activities on on-going basis with public audiences, with the objective of promoting awareness, understanding, support and respect for children’s and women’s rights, and support for UNICEF's mission, priorities and programmes in the country office/State office/regional office/media hub, and at a global level and those of the UN Country Team.

Key function, accountabilities and related duties/tasks:

Summary of key functions/accountabilities:

Communication strategy: The Regional/Country Office/State Office or Media Hub has a clear communication strategy and associated work plan to get children’s issues into the public domain, strengthen political will in support of UNICEF's mission and objectives, and enhance the organization’s credibility and brand.

Media relations: The Regional/Country Office/State Officeor Media Hub has a well maintained and continually developed contact list of journalists and media outlets covering all media – print, TV, radio, web, photo etc. – and a successful process of communicating and maintaining regular contact and close collaboration with the media to communicate the story of UNICEF's cooperation.

Networking and partnerships: The Regional/Country Office/State Office or Media Hub has a well maintained and continually developed contact list of individuals, groups, organizations and fora whose support is essential to/can assist in achieving the advocacy and communication objectives. Effective working relationships with the UN Country Team and UN communication counterparts are developed, maintained and enhanced.

Celebrities and special events: The Regional/Country Office/State Office or Media Hub has a well maintained and continually developed contact list of appropriate, nationally-known personalities who have been identified, engaged and support UNICEF’s effort and who actively participate in special events and activities.

Global priorities and campaigns: The Regional/Country Office/State Office or Media Hub has an effective process in place for integrating and taking action on UNICEF’s global communications priorities, campaigns and partnerships, disseminating these elements in a locally-appropriate way.

Resource mobilization support; Global and country level fund-raising activities are supported by effective advocacy and communication strategy and activities.

Management: Human resources (the communication team) and financial resources (budget planning, management and monitoring) are both effectively managed and optimally used.

Monitoring and evaluation: Communication baselines are established against which the achievement of objectives of the communication strategy are regularly evaluated; analysis is undertaken to continuously improve the effectiveness of communication strategy and activities; results and reports are prepared and shared.

Capacity building and support: The Representative/Senior or Regional Communication Specialist and the country and state programme team are provided with professional expertise and advice on all aspects of external relations communication as required.

Communication strategy:

  • Ensure that the Regional/Country Office/State Office/ Media Hub has a clear communication strategy and associated work plan to support the country programme objectives and get children’s issues into the public domain, strengthen political will in support of UNICEF's mission and objectives, and enhance the organization’s credibility and brand.
  • Develop, maintain and update the country advocacy and communication strategy and associated work plan. Strategy and work plan include: an environmental and stakeholder assessment; objectives; target audiences; messages and media mix; resources; specific actions, activities and products; monitoring and evaluation of impact; success and opportunity for improvement; ongoing refinement of the strategy.
  • UNICEF’s rights- and results-based programming approach is appropriately reflected in the communication strategy, work plan and products.
  • Maintain close collaboration with Country Office Communication staff, Regional Communication Advisers and HQ Communication Officers for effective overall coordination.

Media relations:

  • Ensure that the Regional/Country Office//State Office /Media Hub has a well maintained and continually developed contact list of journalists and media outlets covering all media – print, TV, radio, web etc. – and a successful process of communicating and maintaining regular contact and close collaboration with the media to communicate the story of UNICEF's cooperation to a wider audience.
  • Promote a better understanding of, respect and support for children's and women's rights and issues by carrying out media, information and education activities in support of UNICEF-assisted development programmes or humanitarian efforts in the country.
  • Develop, maintain and update media relations contact list/database.
  • Establish, document, review and refine process of communicating with media contacts, including press conferences and events, issuing of media materials etc.
  • Ensure rapid and accurate information dissemination to the media, National Committees, NGOs, the field and other appropriate audiences.
  • Identify, develop, distribute and evaluate variety of media materials in multiple, appropriate formats. Ensure or enhance the quality, appropriateness of country specific communication materials, activities, processes and messages transmitted to the press, partners and public.
  • Collaborate with mass media through activities such as organizing project site visits, facilitating photo coverage and TV footage and utilizing both web-based and traditional media as appropriate.
  • Monitor and evaluate the use and effectiveness of media materials and share results and findings.
  • Maintain close collaboration with Country Office Communication staff, Regional Communication Advisers and HQ Communication Officers for effective overall coordination.

Networking and partnerships:

  • Ensure that the Regional/Country Office/ State Office/Media Hub has a well maintained and continually developed contact list of individuals, groups, organizations and fora (including Government, UN, and bilateral counterparts), whose support is essential to/can assist in achieving the advocacy and communication objectives of the communication strategy.
  • Develop, maintain and update partners contact list/database.
  • Help establish, document, review and refine process of working collaboratively with partners, including meetings, joint projects, information sharing etc.
  • Ensure or enhance the quality, consistency and appropriateness of country-specific communication materials, activities, processes and messages shared with partners.
  • Identify opportunities to strengthen the capacity of partners through appropriate advocacy and communication training, access to information, supplies and equipment and through knowledge sharing.
  • Monitor, evaluate and share results and findings with partners.

Celebrities and special events:

  • Ensure that the Regional/Country Office/ State Office/ Media Hub has a well maintained and continually developed contact list of appropriate, nationally-known personalities who have been identified, engaged and support UNICEF’s effort and who actively participate in special events and activities that support country programme goals.
  • Develop, maintain and update celebrities contact list/database.
  • Help establish, document, review and refine process of working with celebrities, including special events, media opportunities, field trips etc.
  • Participate in global advocacy activities by planning visits of Goodwill Ambassadors, National Committee representatives, Executive Board members etc. including preparing information materials (e.g., press releases, programme summaries, country fact sheets and media kits), and necessary logistic arrangements. Highlight the achievements of the country programme. Maintain close collaboration with Country Office Communication staff, Regional Communication Advisers and HQ Communication Officers for effective overall coordination.

Global priorities and campaigns:

  • In addition to local/national campaigns, ensure that the Regional/Country Office/ State Office/ Media Hub has an effective process in place for integrating and taking action on UNICEF’s global communications priorities and campaigns, both disseminating these elements in a locally-appropriate way, as well as providing/enabling coverage of the work in the country for global use.
  • Support the UNICEF global communications objectives and strategies through development of complementary country specific and local community materials and activities. Work plan should anticipate the inclusion of work on global priorities and campaigns.
  • Develop and deploy country office communication capacity to gather/facilitate the content and coverage of relevant country efforts. Use the opportunity to identify/highlight effective programme activities and results.
  • Ensure regular communication and co-ordination with relevant communication focal points in the country office, regional offices and headquarters divisions.

Resource mobilization support:

  • Ensure that global and country level fund-raising activities are supported by effective advocacy and communication strategy and activities.
  • Mobilize country office communication capacity to support/facilitate the gathering of content and coverage of relevant country efforts. Use the opportunity to identify/highlight effective programme activities and results in support of fund-raising.
  • Mobilize resources for fund-raising support by regular communication and co-ordination with relevant communication focal points in regional offices and headquarters divisions.

Management:

  • Ensure that human resources (the communication team) and financial resources (budget planning, management and monitoring) are both effectively managed and optimally used.
  • Develop a work plan for communication activities, monitor compliance and provide support and guidance to ensure objectives are met.
  • Plan and monitor the use of communication budgetary resources. Approve and monitor the overall allocation and disbursement and liquidation of funds. Take appropriate actions to optimize use of funds.
  • Identify, recruit and supervise staff, technical resources and consultants as necessary. Conduct and Implement effective performance planning, monitoring, performance development programme as required.
  • Ensure communication effectiveness, efficiency and delivery as well as a rigorous and transparent approach to planning, monitoring and evaluation.

Monitoring and evaluation:

  • Ensure that communication baselines are established against which the achievement of objectives of the communication strategy are regularly evaluated; analysis is undertaken to continuously improve the effectiveness of communication strategy, approach and activities; results and reports are prepared and shared on a timely basis.
  • Provide technical support to ensure that a set of communication performance indicators is identified and adjusted as necessary, and these communication indicators are incorporated or fed forwarded in the Annual Management Plan, Annual Work Plan, etc.
  • Conduct timely and accurate monitoring and evaluation activities to ensure the communications objectives are met and the strategy is effective.
  • Undertake lessons learned review of successful and unsuccessful communication experiences and share observations/findings with country, regional and HQ communication colleagues so that best practices benefit UNICEF’s communication work.

Capacity building and support:

  • Ensure that the Representative/Senior or Regional Communication Officer and the state and country programme team are provided with professional expertise and advice on all aspects of external relations communication as required; opportunities are identified and addressed for building communication capacity among country communication team, media and other relevant partners.
  • Advise UNICEF management, colleagues and staff on media strategy and implications for action and policies proposed.
  • Support communication activities through knowledge management, information exchange and building capacity of the country communications team. Enable appropriate advocacy and communication training, access to information, supplies and equipment, and developing training and orientation material.
  • Assist the Programme Communication Officer in the development of communication tools and/or strategies.
  • Identify opportunities to strengthen the capacity of partners through appropriate advocacy and communication training.

To qualify as a championfor every child you will have

Requirements of the position (QUALIFICATIONS, SKILLS AND COMPETENCIES):-

Education: Advanced university degree in Communication, Journalism, Public Relations. (Or an undergraduate degree plus at least 12 years of demonstrated professional experience in the field of journalism, communications, external relations, public affairs, public relations or corporate communications.)

Experience: Five years of progressively responsible and relevant professional work experience in communication, print, broadcast, and/or new media.

Language Requirements: Fluency in English is required. Knowledge of another official UN language or a local language is an asset.

For every Child, you demonstrate

Core Values (Required)

  • Commitment 
  • Diversity and Inclusion 
  • Integrity

Core Competencies (Required)

  • Communication [ III ] 
  • Working with People [ II ] 
  • Drive for Results [ II ]

Functional Competencies (Required)

  • Leading and Supervising [ I ] 
  • Formulating Strategies and Concepts [ II ]
  • Relating and Networking [ II ] 
  • Persuading and Influencing [ II ]
  • Applying Technical Expertise [ II ] 
  • Entrepreneurial Thinking [ II ]

Technical Knowledge

Specific Technical Knowledge required (for the job)

  • Executive Board and other policy documents.
  • Executive Directives
  • Mid-Term Strategic Plan (MTSP)
  • UN/UNICEF Policy Papers
  • UNICEF programme policy, procedures and guidelines.
  • Rights-based and Results-based approach and programming in UNICEF
  • General administrative and financial guidelines.
  • Human resources manual
  • UNICEF communication and other DOC guidelines
  • Communication toolkit
  • Brand Toolkit and Brand Book
  • UNICEF Stylebook
  • Ethical Guidelines on Reporting on Children

General knowledge of:

  • Communication management. Knowledge of theories and practices in communication research planning and strategy.
  • Fundamentals for working in various media formats – print, audio, video, web etc.
  • Computer systems/applications and network, including internet navigation, office applications, and specifically, interactive digital media.
  • Knowledge of United Nations or other international organizations;
  • Global human rights issues, specifically relating to children and women.
  • UNICEF communication goals, policies, guidelines and strategies.
  • UNICEF policies and strategy to address national and international issues.
  • UNICEF emergency communication policies, goals, strategies.
  • Gender equality and diversity awareness

Technical Knowledge to be Acquired/Enhanced (for the Job)

  • Expertise of management, communication strategy and networking.
  • Technical competence in producing content for various media formats – print, audio, video, web etc.
  • UN policies and strategy to address international humanitarian issues and the responses.
  • UN common approaches to programmatic issues and UNICEF positions
  • UN security operations and guidelines.

Source:https://www.unicef.org/about/employ/?job=509815


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