Communications and Media Relations Officer

World Health Organisations, Brazzaville, Congo

Skill Required:, Media and CommunicationPolicy/ Advocacy and Campaign
Preferred Experience: 
5 years
Closing Date for Applications: 
30th June, 2021

Job Description


The overall objective of the Communications Unit is to lead and coordinate WHO/AFRO'S efforts to advocate for resources and actions on key health issues in the African Region and showcase the impact of its work on health outcomes, securing the organization's position as the regional health leader and facilitating its ability to shape health policies. The unit also manages the internal communications function to create an optimal work environment reinforcing the common purpose of staff members. The unit achieves this by leading advocacy campaigns on health issues and implementing a Regional Communications Strategy, which targets key stakeholders including partners and Governing Bodies, using multiple channels, and building the communications capacity of WHO Clusters, Programmes and Country Offices to produce and disseminate quality communications products. The goal is to contribute to the strengthening of the capacity of countries in the WHO African Region to ensure evidence-based policies and strategies are in place to achieve universal access to high-quality, integrated, people-centered health services, increase the coverage and quality of effective interventions, and to create mechanisms to measure the impact of those strategies and interventions.


The incumbent will be expected to perform the following duties:

  • Build and maintain partnerships with, as well as databases of, major media houses at regional and country levels;
  • Provide guidance and training to regional and country-level media on reporting on public health;
  • Write, draft and edit WHO communications documents, press releases, talking points, success stories, advocacy materials;
  • Build the capacity of, and work with WHO experts, to respond to media queries/interviews;
  • Organize roundtable discussions, press conferences, and briefing sessions with press;
  • Facilitate interviews with senior managers; connect media with WHO subject experts;
  • Build the capacity of country-office communications officers on media relations, operational aspects of communications including matching media with messaging goals;
  • Proactively keep abreast of success stories, upcoming events and other potentially significant developments across the AFRO region to develop pitches to;
  • Review and advise on media products for the advocacy material of the Clusters and/or departments as needed;
  • In collaboration with country focal points, generate materials for outreach to partners and donors to increase the visibility of the impact of their funding and partnerships with WHO/AFRO;
  • Conduct media monitoring and evaluation of media products;
  • Work with Anglophone Country Offices and technical clusters to identify and develop subjects of interest for communications at country and regional levels;
  • In collaboration with the Senior Writer, support the Regional Director's communications on missions to Anglophone countries;
  • Perform other related responsibilities as assigned, including replacing and backstopping for others as required.



Essential: University degree in communications, journalism, marketing, political or international relations, health communications or related fields


Essential: At least five (5) years' professional experience developing communications products, with a focus on writing text for speeches, advocacy publications, feature stories, video or radio scripts talking points and media products;.

Desirable: Previous experience with international organizations such as UN agencies, NGOs, Multilateral Banks, or a multinational environment. Proficient knowledge of MS Office applications such as Word and Excel, and graphic development (Word Art, In Design, Illustrator) an asset.


  • Thorough knowledge of the principles, techniques and practices of a wide range of communications channels (print, web, broadcast, campaigns and on-line);
  • Thorough understanding of the impact of communications on the reputation, image, and success of an Organization, including the role of media and social media;
  • Thorough understanding of public health and international development issues;
  • Ability to transform technical information for different target audiences;
  • Excellent analytical, writing and editing skills.

Use of Language Skills

Essential: Expert knowledge of English. Intermediate knowledge of French.


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