Communications Clerk

United Nations Population Fund

Panama City, Panama

Experience: 0 to 3 Years

Skill Required: Media and Communication

The Communications Clerk will work in the communications team at LACRO in Panama, under the direct supervision of the Regional Communications Adviser. S/he will focus primarily on digital communications.
S/he will perform specialised communications processes that support the creation of digital communications content and the delivery of communications services. These aim to maintain and enhance UNFPA’s visibility and reputation and support fundraising activities. 

Key Responsibilities :

  • Suggest and develop multimedia content for Facebook, Instagram, LinkedIn and Twitter in Spanish, as well as the website.
  • Edit short videos using interviews, b-roll and photos; follow UNFPA guidelines to do so.
  • Light edit photos and create graphics/other design products using Canva and/or Adobe software.
  • Create Trello boards on issues, events, report launches, and internal/external campaigns. Schedule posts.
  • Promote UNFPA website stories, slides and other content across channels. Support paid ad campaigns.
  • Distribute communications guidelines for UNFPA staff to refer to when creating content.  
  • Translate material to Spanish or English.

Community Management:

  • Develop content to build an online community that interacts with the UNFPA brand.
  • Monitor the UNFPA brand and relevant news using social listening tools.
  • Respond and engage with followers. Escalate issues in a timely fashion.

General Support:

  • Use corporate and third-party tools to organize, archive, share, schedule and publish multimedia content.
  • Research software, applications, equipment and accessories, looking at a variety of options to innovate.
  • Take photos/film at events. Provide simple design solutions for invitations, brochures, internal documents, and events. 
  • Perform research to find articles and resources that can be used to strengthen digital marketing.
  • Complete other projects as assigned, including preparing Power Point presentations, writing blogs and stories for the intranet/website, assisting with events, keeping inventory up to date. 


  • Experience in communications, in particular with digital and/or integrated marketing.

Knowledge And Skills:

  • Proficient in use of design/photo/video editing software (Adobe Premiere, Lightroom, Photoshop) or similar packages, and in use of Google workspace.
  • Excellent organizational, inter-personal and communication skills.
  • Knowledge of work routines and methods in order to complete processes under minimal supervision.
  • Good in organizing and structuring various tasks and responsibilities.
  • Ability to take initiative and work independently.
  • Ability to work in a team, creating a positive environment.
  • Ability to offer guidance and basic training to colleagues.
  • Excellent writing and editing skills.
  • Uses tact and courtesy to give and receive information to/from a wide range of individuals.


  • Completion of secondary school is required. A university degree is desirable.

Language Requirements:

  • Fluency in English and Spanish (oral and written communication).