Communications Coordinator - Grand Bargain Secretariat

Norwegian Refugee Council, Geneva, Swaziland

Skill Required:, Media and Communication
Preferred Experience: 
5 years
Closing Date for Applications: 
17th March, 2019

Job Description

Background Information

The Grand Bargain, launched during the World Humanitarian Summit in May 2016, is a unique agreement between the largest donors and humanitarian agencies who have committed to improving the effectiveness and efficiency of humanitarian action. The Grand Bargain is based on the concept of ‘quid pro quo’: if donors and agencies each accept changes, aid delivery will become more efficient, freeing up human and financial resources for the benefit of affected population. The objective is to generate efficiency gains, which will be used to save more lives.[1]

Project Description and Scope of Work

The Grand Bargain Secretariat is seeking a Communications Coordinator to help enhance its advocacy and awareness-raising efforts and generally support the Secretariat work. The Communications Coordinator will be responsible for: developing and executing a communications strategy, overseeing the development of a Grand Bargain website, development of communication tools, information management and support in the organisation of events and meetings. The selected person will also support the day to day job of the Secretariat.

The Communications Coordinator will undertake the following activities to design the Grand Bargain communication strategy:

  • Conduct background research, including interviews and/or surveys with key players
  • Conduct an analysis (e.g. SWOT, PEST) of the current communications landscape
  • Conduct stakeholder analysis to understand major audiences and contributors
  • Identify and elaborate key communication objectives
  • Identify and elaborate key communication messages
  • Identify main communication methods
  • Based on the above develop a communication strategy
  • Assemble a work plan for the implementation of the communications strategy
  • Assemble a monitoring and evaluation plan to measure the impact of the communications strategy

The Communications Coordinator will undertake the following activities to oversee the creation of the Grand Bargain website:

  • Identify needs and functions of the Grand Bargain website, in keeping with the communications strategy
  • Collect quotes and proposals for a website developer
  • With supervisor sign off, select and hire a website developer
  • Collect images and write copy to populate the Grand Bargain website
  • Manage the design, roll-out and launch process for the new website
  • Ensure the website can operate with high traffic
  • Other activities as necessary

The Communications Coordinator will undertake the following activities to build the communications capacity of the Grand Bargain partnership:

  • Offer communications support to Grand Bargain leadership
  • Share the communications strategy with Grand Bargain Signatories, Co-convenors, Facilitation Group and Eminent Person and explain their role in its execution
  • Manage media, including social media as relevant
  • Support the eminent person and Sherpas to raise the profile and communicate the results of the Grand Bargain

The Communications Coordinator will undertake the following activities to implement the communications strategy and provide information management:

  • Execute the implementation work-plan
  • Manage the website and social media accounts
  • Develop and manage appropriate communication tools, such as regular (monthly or every two months) newsletters
  • Monitor and evaluate progress in keeping with the communications strategy
  • Report to the facilitation group on progress
  • Provide data analysis and data management
  • Ensure good visualisation of information

The Communications Coordinator will undertake the following activities to support the activities of the Grand Bargain Secretariat:

  • Contribute in organising events, such as the Annual Meeting and the Sherpa meeting, and support in their follow up
  • Support the Secretariat in the organisation of Facilitation Group teleconferences and other routine meetings
  • Support the Secretariat in its day-to-day work where needed, for example by writing meeting notes, support documents, attend meetings, etc.

Expected Outputs and Deliverables

  • A complete communications strategy, including a work plan and a monitoring and evaluation plan
  • Execution of the work plan and monitoring and evaluation plan over the duration of the consultancy
  • A new Grand Bargain website, launched and publicly available
  • Communication tools
  • Training and support given to key stakeholders to improve their communications capacity
  • The Annual Meeting and other high level meetings organised
  • Meeting notes and other support to the Secretariat provided


The successful candidate will possess the following qualifications:


  • A master’s degree in media and communications, journalism, humanitarian policy, international development, international relations, or related field
  • The Communications Coordinator will report to the Grand Bargain Secretariat’s Humanitarian Coordinator.


  • A minimum of 5 years’ experience with a proven professional record working in media and communications
  • Prior experience working with governments, international non-governmental organisations, the United Nations and/or the Red Cross Red Crescent Movement
  • Experience managing social media accounts and generating social media content
  • Experience producing communications materials including presentations, reports and web content
  • Experience with design using Adobe Creative Suite
  • Experience and knowledge of the humanitarian system a plus

Knowledge, skills and languages

  • Substantial working knowledge of humanitarian issues, including the Grand Bargain and other outcomes of the World Humanitarian Summit
  • Excellent written and verbal communication skills
  • Fluency in English (spoken and written), French a plus


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