World Health Organization, Copenhagen, Denmark
2 years of relevant work experience
Closing Date for Applications:
DESCRIPTION OF DUTIES
To be responsible for all the day-to-day activities in the area of internal communications in WHO/EURO, including the EURO Intranet.
- Develops style, standards and SOPs under the guidance of the Communications Officer (Multimedia) and ensures their compliance;
- Monitors intranet web analytics and uses the results to make informed adjustments to the Intranet as necessary;
- Liaises with Divisions, units, and Country Offices to develop and build intranet sub-sites; suggests changes and alternative presentation methods to continually improve sub-sites; conducts regular quality checks of sub-sites with appropriate staff in divisions, units or Country Offices and regularly scans sites for errors or problems and resolves them.
- Trains content providers on using the Content Management System. Intranet and other internal communications channels, including the creation of accompanying multimedia:
- Suggests changes and alternative communication channels to continually improve internal communications;
- Ensures information products remain timely and up-to-date;
- Liaises with Headquarters and other WHO Major Offices on a day-to-day basis for internal communications items of common interest and participates in the WHO Global Internal Communications Network. Employee engagement and communications capacity building:
- The incumbent conducts basic communications skills training for staff.
- Suggests ideas and changes to improve horizontal peer-to-peer communications.
- Liaises with the strategic Communications team to provide WHO staff with talking points on WHO topics in the media.
- Systematically obtains employee opinions on a regular basis.
- Backup and support during web designer's leave/absences and during surge periods: the incumbent: creates banners, icons, design elements for various products in a backup capacity.
- Contributes to preparing monthly analytical reports for the public website and assists with multimedia production during peak periods.
Emergency preparedness and response:
The incumbent contributes to WHO global communications surge capacity as part of the emergency communications team during humanitarian or public health emergencies and may be deployed to the field.
Essential: University degree (Bachelor's level) in Communications, Media Studies or in cultural or business anthropology or other related field.
Desirable: Master's degree in any of the above fields.
Essential: At least two years of relevant work experience in internal communications and web-content management.
Desirable: Relevant work experience within the United Nations or experience in delivering communications trainings.
- Demonstrated ability to research and write news articles for different media, understanding the differences in style for each medium;
- Demonstrated proficiency with Web Content Management Systems; Proficiency with the Adobe CC Suite would be an asset.
- Demonstrated presentation skills.
- Photo editing and graphic creation skills - using Adobe Photoshop (preferred) or equivalent software;
- Respecting and promoting individual and cultural differences
- Producing results
- Moving forward in a changing environment
Use of Language Skills
Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French, Russian or German.