DESCRIPTION OF DUTIES
To be responsible for all the day-to-day activities in the area of internal communications in WHO/EURO, including the EURO Intranet.

Key duties:

•  Develops style, standards and SOPs under the guidance of the Communications Officer (Multimedia) and ensures their compliance;
•  Monitors intranet web analytics and uses the results to make informed adjustments to the Intranet as necessary;
• Liaises with Divisions, units, and Country Offices to develop and build intranet sub-sites; suggests changes and alternative presentation methods to continually improve sub-sites; conducts regular quality checks of sub-sites with appropriate staff in divisions, units or Country Offices and regularly scans sites for errors or problems and resolves them.
•  Trains content providers on using the Content Management System. Intranet and other internal communications channels, including the creation of accompanying multimedia:
•  Suggests changes and alternative communication channels to continually improve internal communications;
•  Ensures information products remain timely and up-to-date;
•  Liaises with Headquarters and other WHO Major Offices on a day-to-day basis for internal communications items of common interest and participates in the WHO Global Internal Communications Network. Employee engagement and communications capacity building:
• The incumbent conducts basic communications skills training for staff.
• Suggests ideas and changes to improve horizontal peer-to-peer communications.
• Liaises with the strategic Communications team to provide WHO staff with talking points on WHO topics in the media.
• Systematically obtains employee opinions on a regular basis.
• Backup and support during web designer's leave/absences and during surge periods: the incumbent: creates banners, icons, design elements for various products in a backup capacity.
• Contributes to preparing monthly analytical reports for the public website and assists with multimedia production during peak periods.

Emergency preparedness and response:

The incumbent contributes to WHO global communications surge capacity as part of the emergency communications team during humanitarian or public health emergencies and may be deployed to the field.

REQUIRED QUALIFICATIONS
Education
Essential: University degree (Bachelor's level) in Communications, Media Studies or in cultural or business anthropology or other related field.
Desirable: Master's degree in any of the above fields.
Experience
Essential: At least two years of relevant work experience in internal communications and web-content management.
Desirable: Relevant work experience within the United Nations or experience in delivering communications trainings.
Skills

•  Demonstrated ability to research and write news articles for different media, understanding the differences in style for each medium;
•  Demonstrated proficiency with Web Content Management Systems; Proficiency with the Adobe CC Suite would be an asset.
•  Demonstrated presentation skills.
•  Photo editing and graphic creation skills - using Adobe Photoshop (preferred) or equivalent software;

WHO Competencies

• ​​Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Moving forward in a changing environment

Use of Language Skills
Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French, Russian or German.

Source:https://careers.who.int/careersection/ex/jobdetail.ftl?job=2000268&tz=GMT%2B05%3A30&tzname=Asia%2FCalcutta