Communications Officer

Organization for Security and Co-operation in Europe, Vienna, Austria

Skill Required:, Media and Communication
Preferred Experience: 
7 to 10 Year
Closing Date for Applications: 
31st March, 2021

Job Description


The OSCE has a comprehensive approach to security that encompasses politico-military, economic and environmental, and human aspects. It therefore addresses a wide range of security-related concerns, including arms control, confidence- and security-building measures, human rights, national minorities, democratization, policing strategies, counter-terrorism and economic and environmental activities. All 57 participating States enjoy equal status, and decisions are taken by consensus on a politically, but not legally binding basis.

The OSCE Secretariat in Vienna assists the Chairmanship in its activities, and provides operational and administrative support to the field operations, and, as appropriate, to other institutions.

The Office of the Secretary General (OSG) plays a key role in supporting the Secretary General in the effective implementation of his/her mandate and specific tasks given to him/her by the OSCE participating States. This includes primarily assisting the Secretary General in his activities, serving as a focal point for liaison and support to the Chairperson-in-Office, and co-ordinating tasks across the Secretariat. It groups horizontal services such as Executive Management, Communications and Media Relations, Legal Services, External Co-operation, Security Management, Gender Affairs, Conference and Language Services, Central Records Management, and oversees the OSCE Document Centre in Prague (DCiP). The OSG ensures effective co-ordination of policy advice provided to the Secretary General and the Chairmanship, and management decisions taken by the Secretary General. The OSG is led by a Director who also functions as the Head of Executive Management.

The Communication and Media Relations Section (COMMS) supports and advises the Secretary General and the OSCE Chairmanship on media and public relations activities and informs the public about the work of the OSCE. COMMS also serves as the focal point for public statements and other communication material from OSCE Institutions and field operations. COMMS produces and disseminates press releases, information materials and regular publications, maintains the public website, the Organization’s social media presence and promotes the OSCE’s values, principles and work.

Tasks and Responsibilities
Within COMMS, the Media Relations Unit provides expertise and support on a wide of tasks from preparing media engagements, drafting press releases, editing news items and drafting talking points, to understanding OSCE audiences and crafting digital content to better promote the OSCE. The Unit interacts on a daily basis with stakeholders from the entire organisation.

Under the direct supervision of the Chief, Media Relations Unit, the successful candidate will be tasked with the following duties:

  • Drafting and developing texts, stories and messages and distributing across a broad range of channels: traditional, multimedia, social media;
  • Creating and delivering communication plans according to priorities; ensuring communications support for events and conferences;
  • Acting as contact for media and public enquiries;
  • Maintaining close contact with journalists and other target audiences; developing networks to spread OSCE messages to target audiences;
  • Working closely with OSCE programmes, departments, Institutions, Field Operations and senior officials to ensure co-ordinated, streamlined and professional communication throughout the Organization;
  • Promoting and explaining the work of the OSCE to the wider public;
  • Providing quantitative and qualitative evaluation of projects to ensure continued improvement in OSCE communications practice;
  • Performing other related duties as requested, including participating in a duty roster.

Necessary Qualifications

  • First-level university degree in journalism, communications, political science, international affairs, or another related field;
  • A minimum six years of progressively responsible professional experience in communications (including media relations, social media, public relations and advocacy), preferably in an international organization, non-governmental organization (NGO) or as a journalist, combined with several years of experience with writing, editing and production of communications material;
  • Demonstrated experience using political judgement and analytical skills and established competence to convincingly present the activities and achievements of the Organization to media representatives;
  • Experience in a deadline-driven environment;
  • Ability to communicate clearly and concisely in English, including proven editing and writing skills;
  • Professional fluency in the English language; knowledge of another OSCE official language is desirable;
  • Computer literate with practical experience with Microsoft applications;
  • Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
  • Ability to establish and maintain effective working relationships with people of different national and cultural backgrounds whilst remaining impartial and objective.


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