Communications Support Officer

World Health Organization

Manila, Philippines

Experience: 0 to 3 Years

Skill Required: Media and Communication

The incumbent will perform all or part of the following, and other related responsibilities as required by the needs of the office.

Responsibilities:

  • Support regular monitoring of media and social media, tracking audience/target group perceptions of the Organization, identifying potential reputational risks and proposing risk-mitigation communications measures to CO leadership.
  • Collaborate with the DOH/HPB and other national stakeholders, development and other strategic partners to plan, produce, disseminate and evaluate campaigns to improve health outcomes and share information on national health and development priorities.
  • Advocate for organizational priorities and represent WHO in the United Nations Communication Group for the Philippines.
  • Support specialized emergency or multi-hazard risk communications, social mobilization, and community engagement, in preparation for, during and after public health crises, emergencies and outbreaks.
  • Support country office leadership on strategic external and internal communications, with sensitivity to national social and cultural norms, where required.
  • Coordinate and deliver communication and media-sensitization training for WHO country office staff.
  • Develop and support the implementation of communication strategies and plans to raise awareness of key health issues and encourage appropriate actions to address them, in coordination with relevant staff in the CO, regional and/or headquarters communication focal points, the Department of Health (DOH) Health Promotion Bureau (HPB) and other relevant counterparts.
  • Support implementation of the WHO corporate communication strategy to improve understanding and visibility of the Organization’s programmes and achievements at country level, and encourage engagement and support from partners.
  • Identify marketable subjects/success stories and develop communications and advocacy products including for partnerships and resource mobilization initiatives.
  • Support optimal outreach and dissemination to target audiences on suitable channels and platforms, including the WHO website, traditional and social media.
  • Organize events, campaigns and media briefings, coordinating between journalists and WHO experts, as required.
  • Build and maintain productive networks and contacts with the media and key national communication counterparts to ensure optimal coverage of key health issues and WHO’s work.

Requirements:

  • A university degree (bachelor’s or higher) in communication, journalism, marketing, public health, political science, international relations, or a similar field.
  •  Advanced degree or other formal qualification in communication, public health or a related area.
  • This may include courses in strategic communication, graphic design, audiovisual production, and/or social media.
  • Training in health promotion, risk communication, social listening and/or community engagement.
  •  A minimum of two years relevant work experience in delivering communications strategies, services and products at the national level.
  • Expert knowledge of English.

Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2503635