The incumbent will lead and advise Education on technical solutions for Education. They will be responsible for translating business requirements into practical, functional and technical solutions. The incumbent will work closely with a team of software developers, business analysts, solution architects, analyst programmers, and quality assurance officers to ensure the successful delivery of these solutions.
Responsibilities:
Oversees the project team consisting of internal DITID staff, external service providers and other stakeholders as required.
Empower and motivate the team and encourage a sustainable pace with high levels of quality.
Monitor and evaluate team performance against plans.
Leads the process of analyzing user requirements received from the Education Department, and based on this analysis, recommends technical solutions, proposes system architecture and design, and provides cost and effort estimates for the implementation of approved solutions.
Lead the design and implementation of various Education Department solutions under the KfW Digital Transformation Program, and ensure relevant modifications are made to enhance scalability and integration with other UNRWA technologies.
As part of a Fusion Team, they are accountable for the development of solutions in his/her assigned domain(s).
In this capacity, acts as the Product Lead and will work closely with the Head of the Application Development Team to determine the deliverables.
Follow up with the Scrum Master on progress made and changes needed to the application development work assignments.
Facilitate communications and interactions between the Scrum Team and other Education.
Ensures the provision of regular maintenance and support for assigned software applications by the Application Development team through preventive maintenance, resolution of incidents and development of change requests and enhancements. Contributes to the sustainment and enhancement of non-functional aspects of running applications, especially performance.
Organizes unit, integration, and other testing for Education Department systems; oversees the development and implementation of test cases; assists team members in conducting testing; and helps conduct the user acceptance testing.
Plan, execute, and oversee all phases of assigned projects. It includes defining project scope, creating detailed project schedules, managing resources and budgets, and identifying and mitigating project risks.
Serve as the primary point of contact for stakeholders, ensuring effective communication and fostering collaboration among cross-functional teams.
Ensure effective coordination with third-party vendors, consultants, and internal teams while emphasizing change management and facilitating user training, ensuring the successful implementation of the assigned project.
Collaborate seamlessly with internal teams, field teams, subject matter experts, business stakeholders, and external partners to translate business requirements into practical, functional and technical solutions.
Coordinates with internal and external development teams, ensuring seamless alignment with business requirements and technical solutions as may be required.
Systems Documentation: Oversees and contributes to the production of systems documentation, especially design and technical specifications documents, as well as other artefacts produced during the project, such as test cases, software builds, operational guidelines, etc.
Requirements:
Candidates must have a minimum of two continuous years of relevant international experience gained outside UNRWA and outside the country(s) of citizenship.
A strong understanding of system development life cycle methodologies (e.g. agile), including practical experience in implementing and overseeing these methodologies across diverse teams.
Experience in cloud-based technologies and platforms, such as Azure or AWS, reflecting the emphasis on designing and implementing cloud-native solutions.
Professional Application Development Certification.
Certification in the use of automated SDLC tools or platforms such as DevOps.
Formal training in project management techniques, especially Agile methodology.
Knowledge/experience in the implementation of Education Systems such as School and Student management systems, and digital learning platforms.
