Landlocked Malawi is among the world’s least developed countries. It was ranked 170 out of 188 countries on the 2017 Human Development Index. Malawi’s economy is predominately agricultural, with approximately 80% of the population living in rural areas. Agriculture accounts for about one-third of GDP and 80% of export revenues. However, agricultural land is under significant pressure from rapid population growth and food supply is precarious. Communities are highly climate exposed and the country is also prone to natural disasters (specifically flooding and extended dry spells) with the frequency of these events increasing in recent years as a result of climate change.
GOAL began operating in Malawi in 2002 in Nsanje district and has since expanded its geographic focus, with current operations encompassing five districts in the Southern Region (Nsanje, Chikwawa, Balaka, Mangochi and Machinga) supported by a regional base in Blantyre. From an initial focus on humanitarian assistance, GOAL’s programming in Malawi has expanded to include a wider range of long-term development programming and GOAL Malawi currently implements cutting edge resilience focused programming in youth, sexual reproductive health, climate change, agriculture, disaster preparedness and humanitarian action.
The GOAL Country Director (CD) takes overall responsible for the planning, management and appropriate development of GOAL’s work in-country. The CD is responsible for providing leadership not just to the in-country Senior Management Team (SMT), but for setting the culture and direction for the whole programme. The CD is responsible for ensuring that the programming is context appropriate and meeting the evidenced needs of target beneficiaries. The CD will ensure that GOAL meets its contracted objectives and is accountable to stakeholders. The CD must ensure that there are regular and effective communications within the country team and with the GOAL Regional office. The CD has ultimate responsibility for all issues of security. The position is based in Lilongwe with regular visits to all field sites and the Blantyre office.
The Country Director is responsible for ensuring that all programme activities are planned, resourced, implemented, monitored and evaluated in a timely manner, to ensure that they are appropriate, necessary, cost effective, targeted, sustainable and in keeping with GOAL’s mission and philosophy.
- The County Director will work closely with the Assistant Country Director – Programmes on all aspects related to programmes;
- The Country Director must ensure that GOAL programmes meet the highest national and international standards, and comply with codes of conduct and agreements to which GOAL is a signatory;
- The Country Director must provide ongoing review and development of overall country strategy, and of individual programme objectives. They must undertake, with the Senior Management Team, continuous review, monitoring and evaluation of the effectiveness, impact and direction of each programme;
- The Country Director will support the Assistant Country Director – Programmes and the programmes team to ensure the highest levels of quality and timeliness are met with all submissions to donors. The CD will ensure that all proposals and reports are submitted to GOAL Dublin and approved prior to submission to donors;
- Along with the SMT, the Country Director is responsible for ensuring that the country team conducts regular Grant Management Meetings to ensure that projects progress in a timely manner, meeting set targets within the proposed budget.
The Country Director is the principal point of contact with the in-country donors. Given the geography of Malawi and the GOAL programme (whereby the programme is based in the South, but the CD resides in Lilongwe), aspects of resource development such as donor and partner liaison, opportunity identification and development and consortium building are particularly pronounced.
- The Country Director must be familiar with all relevant donors present in-country and is responsible for developing GOAL’s working relationship and maintaining its reputation with them;
- The Country Director should maintain a live donor mapping and strategy document.
- The Country Director is responsible for marketing GOAL with potential partners in Malawi, building strategic partnerships and positioning optimally for donor opportunities via consortia;
- The Country Director is responsible for liaising with donors regarding all matters related to programmes; including facilitating visits to GOAL programme sites;
- The Country Director should be familiar with the legal requirements of the donors providing support to GOAL’s programmes as well as donor country strategies.
The Country Director has ultimate accountability for all financial matters in the field and must review and approve the monthly management accounts.
- The County Director will work closely with the Financial Controller on all aspects related to finance;
- The Country Director must ensure adherence to the financial guidelines as per the GOAL Dublin Financial Manual;
- The Country Director must ensure that comprehensive and timely reports are produced in accordance with schedules agreed by GOAL HQ;
- The Country Director must ensure that donor financial reports are submitted in accordance with specific donor requirements;
- The Country Director has responsibility to inform Head Office of budgetary overspends or underspends as they affect programmes and plan appropriate interventions. As such, the Country Director should ensure that Budget Monitoring Tools are produced by Finance on a monthly basis and reviewed by Programmes and Operations.
The Country Director is responsible for the health and welfare of staff including expatriate and local personnel and are empowered to use all available resources to promote their development in line with GOAL policy.
- The Country Director is primarily responsibility for the leadership of the GOAL Malawi programme, setting and exemplifying its culture.
- The County Director will work closely with the Human Resources Manager and/or Assistant Country Director - Systems on all aspects related to Personnel;
- The responsibility for securing adequate qualified international staff to support GOAL programmes is shared between the Country Director and GOAL Dublin;
- The Country Director must ensure that the policies and guidelines as laid down in the GOAL Personnel Manual are adhered to by all staff;
- The Country Director, with programme staff, is to ensure that all staff responsibilities are defined and understood. This includes the provision of clearly defined job descriptions and up to date contracts. GOAL Dublin must be provided with all copies of job descriptions / contracts and contract extensions related to expatriate staff;
- The Country Director has overall responsibility for the preparation and implementation of in-country personnel policies in line with overall GOAL and government policy. The Country Director must ensure that all local staff contracts must:
- Respect local labour laws.
- Be consistent with GOAL policy
- The Country Director must ensure that all incidents/warnings etc. relating to personnel are clearly documented, and signed by the relevant parties;
- The Country Director must ensure that there are procedures in place to support and encourage appropriate personal and professional development of staff within the context of the organisation’s objectives;
- The Country Director is responsible for ensuring that staff receive the necessary support and supervision they require. This includes the provision of training for staff in tasks such as project proposal preparation; report writing etc.;
- The Country Director has the mandate to recommend repatriation of any international staff member in line with the GOAL personnel policy;
- The Country Director must ensure that ongoing informal review/evaluation of staff performance, and formal written evaluation of each of the international staff is prepared on a six monthly basis, and sent to GOAL Dublin in confidence.
It is the responsibility of the Country Director to ensure that all available and appropriate resources are accessible in their country of assignment.
- The County Director will work closely with the Senior Operations Manager, Logistics Coordinator or Assistant Country Director - Systems on all aspects related to logistics;
- The Country Director must ensure that the policies and guidelines as laid down in the GOAL Logistics Manual are adhered to by all;
- The Country Director must ensure that the reporting requirements outlined in the GOAL Logistics Manual are fulfilled in a timely fashion;
- The Country Director must ensure that there are appropriate systems in place for the effective utilisation and management of finance, personnel, supplies, transport, capital assets etc.
Safety & Security
It is the responsibility of the Country Director to be fully informed regarding the political and security environment within their country of assignment. And for ensuring that all reasonable measure are taken to minimise / mitigate the safety and security risks faced by the programmes and programme staff.
- The Country Director is accountable for the overall safety and security of staff and for ensuring there is a culture of security within the organisation;
- The Country Director must inform GOAL Dublin / Regional Director (through agreed communications protocols) immediately in the event of a security incident relating to GOAL staff, assets or programmes. Regular updates and communications on security must be shared with the Regional Security Advisor (RSA) and GOAL Dublin as per agreed reports and protocols and as requested;
- The Country Director is accountable for ensuring that the policies and guidelines, as laid down in the GOAL Safety and Security Manual and the site specific security guidelines, are adhered to by all staff at all times. The Country Director is responsible for ensuring staff have access to the appropriate resources and training to enable them to understand and adhere to staff security guidelines;
- The Country Director is accountable for ensuring that policies and guidelines related to safety and security are reviewed periodically and revised to reflect relevant changes in the operating environment;
- The Country Director must work closely with the RSA when assessing the country security context and dealing with any potential threats to GOAL programmes or staff.
Representation and Visibility
The Country Director has the responsibility and mandate to represent GOAL within their country of assignment with a wide variety of stakeholders. This includes liaising with media and ensuring adequate visibility for the country programme.
- The Country Director must ensure that there is appropriate liaison and negotiation with the relevant Government partners, regional and local authorities; donors; local agencies etc. at all levels of project implementation;
- The Country Director has sole responsibility for dealing with the media / press in-country. All (political) statements to be issued, and/or policy positions, must be approved by GOAL Dublin;
- The Country Director has the responsibility to provide feedback to Dublin on the possible implications, on programme and staff security, of any comments or statements being prepared by GOAL Dublin;
- The Country Director is also responsible for ensuring that the visibility of GOAL is promoted appropriately at field level.
All Country Directors must be fully informed regarding the political, security and humanitarian conditions within their country of assignment.
- It is the responsibility of the Country Director to be fully informed regarding the humanitarian and relief and development context in their country of operation.
- Appropriate information should be collected, collated, analysed and forwarded to the GOAL Dublin office on a regular basis.
- The Country Director must ensure that there are regular effective communications within the country programme and with GOAL Dublin and the Regional Director. This includes the submission of weekly and monthly reports to GOAL Dublin.
- The Country Director must ensure that GOAL complies with all the relevant legal requirements of the country.
- 5 + years of previous overseas management experience with an NGO, UN agency or related organisation, at least 2 years of which must be at senior management level.
- A relevant post graduate, masters level qualification.
- Demonstrable experience donor liaison and resource development in challenging markets.
- Experience of government and partner liaison, and the capacity to plan and establish beneficial strategic relationships.
- Experience of working in areas with notable fraud risks.
- Experience of managing security and multi-cultural teams in fluid environments.
- Excellent communication skills and flexibility to adapt to changing requirements.
- Previous experience working in the Malawian context and/or the surrounding region.
- Experience in resilience, DRR, youth and environment programming and utilisation of systems approaches in development programming.