Data Analytics Internship, Case Management Team

UN Children's Fund, New York, United States

Skill Required:, IT and ICT
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
1st July, 2019

Job Description

UNICEF works in some of the world’s toughest places to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up.

How can you make a difference?

Performance management is a key area in UNICEF’s Division of Human Resource (DHR)’s reform agenda to measurably improve the ability to deliver results for children. DHR launched a performance management culture change that (a) fosters open, honest, and ongoing feedback throughout the performance cycle, (b) ensures consistent, fair, and evidence-based performance appraisals, and (c) offers opportunities for rectifying performance shortcomings. The Case Management team in DHR is tasked to support effective management of underperformance cases in the organization through assistance to managers. The team has set up a case management system to track, monitor and report on cases on real-time basis. The system also supports effective case data analysis.

The Data Analytics Intern will assist the team in performing statistical analysis of the case management data for reporting; identifying and analyzing demographical trends including, but not limited to, age, gender, occupation in collaboration with other teams in DHR; and developing analytic algorithms and visualization layouts (e.g., graph, tree, map, chart, etc.). We are looking for a technically skilled, detail-oriented multi-tasker who works well in teams. This collaborative individual is expected to have knowledge of analytical and data visualization tools and an ability to learn in a short period of time.

This role is an exciting opportunity to get to know UNICEF and the UN system, strengthen your teamwork skills, hone your analytical skills while also getting a full picture of how analytics works and enables the operations of the organization.


The intern will be responsible for the following duties:

  • Familiarize with the case management software system;
  • Provide support on data analytics and reporting for the Case Management Team;
  • Collaborate with other teams in DHR to connect data pieces for deeper analysis;
  • Create customizable and interactive dashboards and dynamic data visualizations that help identify patterns and trends as well as other insights;
  • Assist in processing, cleansing, and maintaining the integrity of data used for analysis;
  • Prepare data reporting templates that can be automated, graphs, charts, and other summaries from data;
  • Perform any other relevant duties assigned.


  • Be enrolled in an undergraduate, graduate or Ph.D. degree programme or have graduated within the past two years in the area of business/marketing analytics, statistics, data science, business administration, etc.
  • Passion for numbers, data and IT systems
  • Ability to work smoothly with raw data, analyze data effectively, interpret analytical results and communicate insights to both technical and non-technical audiences
  • Ability to transform data sources for analysis and visualization
  • Creative, highly organized, and keen eyes for details
  • Knowledge of a statistical software will be an advantage
  • Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.

Other Requirements

  • Letter of verification from the college or university that the intern is currently enrolled in an undergraduate school and has completed at least two years of full-time study at a university or equivalent institution towards the completion of an undergraduate degree (if the candidate is 18 years old, this replaces the two-year bachelor’s completion requirement); or, Graduate Degree Program (i.e., Master’s, PhD). It should also state the expected graduation date. Recent graduates are allowed until 2 years after degree completion.
  • Copy of their most recent official transcript showing excellent academic performance
  • Copy of Identification Card (ID)
  • One signed letter of recommendation on letterhead or from professional email address


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