Data Base Manager

World Wide Fund(WWF), Singapore City, Singapore

Skill Required:, IT and ICT
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
28th August, 2016


Job Description

Major Duties and Responsibilities:
 
The role is responsible for database integrity and donor care, including:

  • Ensuring the integrity and security of the database
  • Training and supporting the customer service staff
  • Providing analysis, preparing reports and interpreting data
  • Training staff to use the database, troubleshooting and resolving issues
  • Reconciling information with the finance department
  • Managing regulatory and statutory compliance
  • Perform other duties as required

Required qualifications:

  • You will have two to three years of experience in customer relationship database management and/or fundraising.
  • You can demonstrate experience in building queries and dashboards and ensuring the integrity of the database.
  • You’ll be able to share your knowledge and provide trouble shooting for users
  • You’ll be able to demonstrate experience in managing a customer service or donor relations team.
  • You will have advanced skills in MS Office products and outstanding attention to detail used for documenting procedures and day to day operations.
  • You’ll have relevant tertiary qualifications in business, management or computing.        

Required skills and competencies:

  • Fluent in spoken and written English
  • Flexible, resourceful and able to perform despite tight schedules
  • Plans and organizes/ manages the job independently and pro-actively
  • Adheres to WWF’s values, which are: Passionate & Optimistic, Challenging & Inspiring, Credible & Accountable, Persevering & Delivering Results.

Application Procedure:

  • For interested applicants, please submit a cover letter and CV to hr@wwf.sg.  
  • Deadline for applications: 28 August 2016

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