The purpose of the position is to provide onsite technical support of the UNICC Data Center and infrastructure environments in Geneva. The incumbent will be responsible for delivering high quality and cost-effective support services in order to create value for our customers.
Responsibilities:
Support the onsite data center and facilities including cabling of both data and power connections as well as maintain the Data Center ancillaries inside the rack (patching).
Perform physical installation and de-installation of equipment, management and maintenance of cabling plant both fiber and copper, racks, PDUs; perform standard maintenance tasks and work instructions as per documented procedures.
Maintain the data center environmental conditions such as heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.
Maintain the housekeeping and stock management of materials and supplies (cables, parts, tools, etc.).
Keep up to date documentation and inventory of equipment, asset management (cabling layout, equipment layout, etc.).
Contribute to support activities, equipment deliveries and inventory, receive and inspection with vendors as required including escorting visits to the Data Center.
Under guidance, support the data center infrastructure, installation, configuration, documentation maintenance and incident resolution.
Participate in the installation and configuration of the infrastructure equipment, hardware and solutions using the standard configuration and template as well as the resolution (incident and problem) of infrastructure related issues and requests.
Participate in the documentation and reporting for infrastructure operations as well as maintain accurate system configuration such as Asset Management and physical inventory and any other documentation as required.
Requirements:
At least five (5) years of relevant professional experience in the IT sector, including experience in Data Center operations.
Demonstrated knowledge of Data Center Infrastructure Operations and strong understanding of underlying DC components such as HVAC, racks, connectivity, power and structured cabling system.
Working knowledge of Data Center hardware (i.e. servers and components, Network devices, appliances, backup hardware).
Good technical knowledge and understanding of industry cable test procedures and equipment for a variety of different cabling systems (Copper/Fibre test equipment, OTDR, Network analyser, etc.) including in-depth understanding of Cat 5e/6 and OM3/4 – OS2 fiber optic cabling systems.
Ability to read and understand blueprints and Data Center technical documentation.
