UNCDF is the UN’s capital investment agency for the world’s least developed countries. It creates new opportunities for poor people and their communities by increasing access to microfinance and investment capital. UNCDF focuses on Africa and the poorest countries of Asia and the Pacific, with a special commitment to countries emerging from conflict or crisis. It provides seed capital – grants and loans – and technical support to help microfinance institutions reach more poor households and small businesses, and local governments finance the capital investments – water systems, feeder roads, schools, irrigation schemes – that will improve poor peoples’ lives.
Mobile Money for the Poor (MM4P):
Mobile Money for the Poor (MM4P) is a global thematic initiative to address the opportunities and challenges of implementing branchless banking and mobile money in challenging markets in Africa and Asia. MM4P’s long-term mission is to help low-income and rural households in LDCs increase their financial security through appropriate, affordable and secure means to receive, manage and save money through these “digital financial services” (DFS). DFS refers to a range of formal financial services accessible via digital channels, such as mobile money and agency banking, as opposed to traditional financial services accessed through physically visited at a bank branch. UNCDF is currently implementing this in eight countries (Benin, Laos, Nepal, Malawi, Myanmar, Senegal, Uganda and Zambia).
Duties and Responsibilities:
- UNCDF is looking for a Human Centered Design (HCD) consultant/consulting firm to develop / adapt a Financial Literacy curriculum and training strategy for refugees and refugee hosting communities. The objective is to increase the Financial capability of refugees and refugee hosting communities that they may be better equipped to make sound financial decisions, effectively interact with financial service providers in order to achieve their financial goals. Financial capability entails knowledge (literacy) attitudes, skills and behavior of consumers with respect to understanding, selecting and using financial services, and the ability to access financial services that fit their needs.
- Various financial literacy curricula already exist, including some that are targeted towards refugees. The HCD consultant will be working with a DFS expert from UNCDF and a Financial Literacy Specialist from WFP/UNHCR to review, adapt / develop a financial literacy customized for the refugees and refugee hosting communities; and its delivery mechanism.
- Demonstrate corporate knowledge and sound judgment;
- Self-development, initiative-taking;
- Acting as a team player and facilitating team work;
- Facilitating and encouraging open communication in the team, communicating effectively;
- Creates networks, manages relationships and promotes initiatives with partner organizations;
- Managing conflicts;
- Learning and sharing knowledge and encourage the learning of others;
- Demonstrate high level stakeholder engagement skills.
Required Skills and Experience:
- A Master’s degree in behavioral sciences or another related field is required.
- HCD training.
- At least 3 years’ experience in applying Human Centered Design to develop and deliver training content is required
- At least 3 years’ experience in developing financial education curricula / programs preferably for youth, including savings groups, will be an added advantage
- Experience in training master trainers
- Experience packaging knowledge products in an innovative manner
- Current / previous experience in East Africa, preferred
Language: Excellent written and oral English is mandatory.