Director Chief Information Officer

International Atomic Energy Agency

Vienna, Austria

Experience: Above 10 years

Skill Required: IT and ICT

The Department of Management (MT) provides a ‘platform of services’ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows: “MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose”. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.

Main Purpose:

Reporting to the Deputy Director General, Head of the Department of Management, the Director (Chief Information Officer) provides strategic guidance for and ensures the transparent, efficient and cost-effective operations of the Division of Information Technology, fostering a data and innovation driven environment.

The Director provides leadership for the IAEA's ICT and related services, including the development of standards, policies, procedures and guidelines for ICT and information and cyber-security issues.

The Director provides advice, expertise and leadership to managers in the technical and scientific programmes on programmatic information systems and related issues.


The Director is: (1) a leader, providing strategic direction, while inspiring the implementation of innovative solutions and best practices that address the IAEA's priorities; (2) a manager of the human and financial resources of the Division; and (3) an advisor to the Deputy Director General for Management and other senior management on matters relating to ICT, information security and data innovation.

The Director of the Division of Information Technology is the Chief Information Officer (CIO).

Functions / Key Results Expected:

The Director is accountable for:

  • The maintenance of the Agency’s enterprise architecture (consisting of business processes, information, data, applications, and technology);
  • The support to the Agency’s IT standards and policies, including the Information Security Policy and supporting documents;
  • Fostering innovation, organizational changes or operational improvements that could drive increased value from IT-enabled initiatives;
  • Overseeing the continued development, deployment and maintenance of the enterprise’s resource planning (ERP) system;
  • Advising IAEA executives, especially the Deputy Director General for Management, as well as Directors and other IAEA staff on issues related to information and communication technology; identifying top topics, key risks, strategies, and executive-level information items, all conveyed in language that is understandable by the specific audience;
  • Leading a team of technology professionals in a way that encourages advances in capabilities and careers, while also deriving best benefit for the IAEA with the existing personnel capacities;

Leading the IAEA IT governance processes, including policy promulgation and consensus building;

  • Taking authority and responsibility for exploiting the value of enterprise data assets and promoting the related business benefits to internal and external stakeholders;
  • Organizing and leading a data and analytics center of excellence, and constantly improve the IAEA’s capacity to develop insights with advanced analytics and visualizations.
  • Driving modernization and change in the IT infrastructure and services, including increased utilization of cloud services, enhanced mobility, retirement of legacy systems, and uptake of new and transformative technologies;
  • Optimising the balance between operations and development, between in-sourcing and out-sourcing, between standardization and specialization, and between centralization and decentralization.
  • Ensuring achievement of project goals and sustainment of operational excellence within stated budgets and schedules.

Qualifications, Experience and Language skills:

  • Advanced University degree in computer Science, Information Technology Management, Information Security, IT Security or a related field. A first level university degree with additional five years of relevant experience may be considered in lieu of an advanced university degree. 
  • Internationally recognized certification in IT Security and Information Security is desirable.
  • Minimum of 15 years of progressively responsible professional experience in ICT and management information systems, strategic planning, large project management and other relevant areas. Of those, a minimum of five years of experience at the senior management or executive level in a comparable organization (international organization, public sector or non-profit organization, or equivalent).
  • Experience in a large computer centre serving both centralized and decentralized ICT in diverse operational environments, and in supporting the implementation of an enterprise resource planning system.
  • Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.