Director for Human Resources

Organization for Security and Co-operation in Europe, Vienna, Austria

Skill Required:, HR and Admin
Preferred Experience: 
Above 10 Years
Closing Date for Applications: 
2nd June, 2021

Job Description

  • The OSCE has co-operative and comprehensive approach to security that encompasses politico-military, economic and environmental, and human dimension aspects. It therefore addresses a wide range of security-related concerns, including arms control, confidence- and security-building measures, human rights, freedom of media, protection of national minorities, democratization, rule of law, policing strategies, border management, counter-terrorism and economic and environmental activities. All 57 participating States enjoy equal status and decisions are taken by consensus on a politically, but not legally binding basis.
  • The OSCE Secretariat in Vienna assists the Chairpersonship in its activities, and provides operational and administrative support to the field operations, and, as appropriate, to other institutions.
  • The OSCE is committed to gender equality. This is a senior management role and females are currently underrepresented in senior management grades. Female candidates are therefore encouraged to apply.
  • The Department of Human Resources (DHR) ensures that the OSCE benefits from a capable and committed workforce that delivers on the security priorities of participating States. DHR provides a range of Human Resources services throughout the OSCE and is responsible for the development and review of human resources policies.

Tasks and Responsibilities

Overview of the role

Setting People Strategy: Provide strategic direction and drive all aspects of HR. Position the organization to proactively anticipate, plan, and meet workforce needs in a dynamic environment; advocate and build awareness within the organization of the strategic importance of effective human resource management. Apply the highest standards of ethics, using result-based management skills and tools to support the Organization in implementing its strategic objectives in order to serve all stakeholders of the Organization.

Execution: Direct the delivery of comprehensive human resource management services in its key areas including Talent Acquisition, Talent Development, Policy Development, Benefits and Entitlements, Employee Relations, Workforce Planning, Performance Management, etc. Influence, facilitate and lead organizational change and development using best practice human resource approaches and change management strategies.

Team leadership: Lead a group of 40 + HR professionals in the OSCE Secretariat to deliver the OSCE’s HR strategy, effectively manage performance across DHR, develop staff to ensure modern HR approaches are employed in their work.

Core responsibilities

As part of the senior leadership team, and reporting to the Secretary General, the Director for Human Resources is responsible for:

  • Providing leadership, guidance and reliable advice on human resources-related matters to senior leadership, managers and staff across the OSCE, providing reliable and timely advice to the Secretary General on the establishment of policies covering all aspects of human resources management;
  • Promoting the effective and efficient delivery of client focused, human resources services to all areas of the Organization, ensuring that human resource services and administration across the OSCE are delivered in compliance with the Human Resources regulatory framework;
  • Liaising closely with the Chairmanship, participating States and the OSCE governing bodies in relation to Human Resources and Management matters, advocating for support towards the effectiveness of the Organization;
  • Leading the work of DHR, ensuring strategic cohesion across Talent Acquisition, Talent Development, HR Services, Policy and Employee Relations and Payroll & HR Analytics. Administratively overseeing the OSCE Medical Office and the OSCE Ethics Co-ordinator;
  • Ensuring cohesive and consistent Human Resources support and advice across OSCE executive structures by fostering collaboration amongst human resources staff outside the OSCE Secretariat
  • Ensuring that key themes are incorporated in the planning and delivery of Human Resources policies, support and advice, such as gender equality, duty of care and the promotion of an inclusive, enabling workplace culture ;
  • Performing other related tasks as required.

Core Values:

  • Commitment;
  • Diversity;
  • Integrity;
  • Accountability;

Core Competencies:

  • Leadership;
  • Strategic Thinking;
  • Creative Problem Solving;
  • Effective Communication;
  • Inclusive Collaboration;

Functional Competencies:

  • Proven ability in conceptualizing and developing HR strategies and policies to meet the needs of large multicultural organizations.
  • Solid knowledge and experience in effective human resources management, including application of best practices in recruitment, strategic staffing, change management, succession planning, performance management and learning.
  • Demonstrated effectiveness in using competency-based tools and processes in the core HR functions of recruitment and selection, performance management, staff development and career management.
  • Demonstrated experience leading/facilitating change management process.

Necessary Qualifications

  • Second-level university degree in human resources, business administration, management, public administration, law or a related field, a first-level university degree in combination with two years of additional qualifying experience may be accepted in lieu of the second-level university degree;
  • A minimum of twelve years of progressively responsible professional experience in human resources management, including a significant part of this period at a managerial level, preferably within an international organization;
  • Thorough understanding and proven experience in people management in a similar setting; knowledge of human resources management theory and general management concepts;
  • Ability to provide leadership and motivation; and to plan the work and manage organizational units involved in diverse human resources functions;
  • Political sensitivity and judgement, including strong analytical and negotiation skills;
  • Professional fluency in English; knowledge of other OSCE working languages would be an asset;
  • Excellent communication and presentation skills;
  • Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
  • Ability to establish and maintain effective working relations with people of different national and cultural backgrounds whilst maintaining impartiality and objectivity.


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