Director of Quality Assurance and Improvement

Chemonics, Bangladesh

Skill Required:, Project/ Programme Management
Preferred Experience: 
Above 10 Years
Closing Date for Applications: 
23rd February, 2018

Job Description

Chemonics seeks a director of quality assurance and quality improvement for the advancing universal health coverage activity in Bangladesh. The objective of this initiative is to advance Universal Health Coverage (UHC) through the establishment of a sustainable pro-poor social enterprise. This position is responsible for leading project result 4, which is to improve the quality of care offered in 399 Surjer Hashi Network (SHN) clinics. In addition, reporting to the incubator director, this position serves as a member of the AUHC senior management team, assisting the chief of party and other senior members of the AUHC staff in managing the AUHC project. The director of Quality Assurance and Improvement will be responsible for ensuring that the quality of care and patient satisfaction are maintained at a high level at associated project clinics. S/he will be responsible for supervising a team of regional quality staff who will in turn provide support to staff working in 399 Surjer Hashi Clinics.  We are looking for individuals who have a passion for making a difference in the lives of people around the world.

Responsibilities include:

  • Responsible for oversight of quality of care and patient satisfaction
  • Responsible for the supervision of filed-based quality assurance teams
  • S/he will lead the design, implementation and monitoring of quality improvement and quality assurance per national and international standards of care
  • Manage teams to design an approach to quality improvement to ensure clinics meet the required criteria to join SHG
  • Support routine training to ensure all SHG staff are aware of and follow standard operating procedures


  • A degree in clinical health care (MD, MBBS, RN) or another relevant field
  • An advanced degree in public health, social science or another relevant field
  • A minimum of ten years of experience on quality improvement for clinical service delivery; five years working with the delivery of private sector health services
  •  Knowledge of and experience working with private sector quality initiatives
  • Experience managing teams that delivers
  • Fluent in English
  • Demonstrated leadership, versatility, and integrity
  • Experience working in South Asia required, experience in Bangladesh preferred


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