Donor Relations Assistant M / F

Islamic relief, Massy, France

Skill Required:, Policy/ Advocacy and CampaignProject Management
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
1st May, 2020

Job Description

Created in 1991, Secours Islamique France (SIF) is an international non-governmental organization (NGO) for emergency relief and development. SIF acts in strict neutrality, without distinction of origin, gender or religion and is dedicated to alleviating the suffering of the poorest populations in the world.

Secours Islamique France is looking for a Donor Relations Assistant M / F for its Donor Relations department in Massy (91).

Context :

Under the responsibility of the donor relations manager, the donor relations assistant collects and processes requests from SIF donors, with a constant concern for the quality of the relationship, and participates in the implementation of our retention operations and loyalty. The person guarantees an excellent quality of relationship with the donors, by the reception which is reserved for them, the speed and the precision of the answers provided and thus contribute to gain loyalty.

Your main missions will be divided according to the following methods:

  •  Ensure the relationship with donors,
  •  Process requests and / or confirmations of donations,
  •  Enrich and update the database of donors,
  •  Ensure the follow-up of requests and files donors,
  •  Sensitize donors to the various projects and modes of support,
  •  Make outgoing calls to donors in the context of operations with high relational added value,
  •  Update your activity monitoring tables,

The list of missions is evolving according to the needs of the organization, non-exhaustive and non-limiting. The employee may be required to carry out other missions related to his qualification.

Profile :

  •  You have graduated from a bac +3 with 1 or 2 years of experience,* Endowed with a sense of contact, you are rigorous, organized and comfortable in telephone
  •  You know how to adapt quickly to the constraints of the activity and be reactive (-ve).
  •  Proficiency in office tools and social media will be required,
  •  Good spelling and written expression in French is mandatory,
  •  A level of fluent English is also required.
  •  Experience in the voluntary sector would be a plus.

Contract / Compensation:

6-month fixed-term contract for increased activity. The remuneration will be based on your profile. You will benefit from restaurant tickets worth eight euros (Four euros and five cents from the employer), a reimbursement of up to fifty percent of your public transport expenses and an attractive complementary health insurance (sixty percent employer share).


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