The ETC will play an important role in the rollout and implementation of the Bank’s blockchain platform, FundsChain, in Bank financed IPF Operations. You will become part of a team created to support FundsChain Champions working in Operations. You will be expected to support Operations staff and external Borrowers. You may also perform a variety of broad responsibilities of the division, including training Borrowers, providing solutions and supporting systems design and testing.
Responsibilities:
Serve as FundsChain Champion support team member, directly supporting WFACS Country Teams rolling out FundsChain in operations.
You are expected to monitor and respond to queries submitted through the FundsChain CRM by internal clients (task teams, financial management specialists and procurement specialists, legal) and external clients (project implementation unit staff and borrowers).
Support and advise on the processes and procedures required to efficiently utilize the FundsChain platform; provide support during the rollout phase and through implementation to closing.
Engage and advise clients on the processes and procedures required to efficiently utilize eDisbursement system and FundsChain blockchain platform.
Prepare and develop training materials to support the FundsChain initiative, using data analytics applied to CRM queries to determine areas that need additional support and training.
Evaluate the results of the FundsChain surveys to identify areas where borrowers have capacity constraints and provide capacity-building to clients. This includes training end-users on how to access and utilize FundsChain’s tools and data to monitor and manage the traceability of disbursements and reporting on use of funds.
Whenever required, collaborate with FM in the delivery of FundsChain Trainings for Clients, prepared relevant materials to PIUs/borrowers on the use of the system; work closely with on troubleshooting with technical teams.
Continually test the FundsChain platform and provide support on development and upgrades to FundsChain.
Perform other tasks including disbursement related work assigned by your supervisor.
Requirements:
Professional accounting qualification including membership of the Institute of Chartered Accountants of India preferred.
A bachelor’s degree in finance, Accounting or a relevant discipline.
Master’s degree in a relevant discipline - finance, accounting is a plus.
Certification in systems audit (e.g. CISA) considered a plus.
Minimum of one year of relevant work experience.
Experience with a financial institution or a software firm is a plus.
experience working with financial systems, AI, and/or blockchain technology.
Advanced fluency in English.
Ability to clearly communicate in both written and spoken forms and to conduct meetings and delivery training.
Fluency in another language, including Arabic, French, Russian, Portuguese, or Spanish, is considered a plus.
