Emergency Program Manager

Mercy Corps, Dohuk, Iraq

Skill Required:, Finance and AccountsProject/ Programme Management
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
15th April, 2015

Job Description


Strategy and Vision

  • Recognize opportunities for innovative action and create an environment where alternative view points are welcomed.
  • Set direction by designing implementation strategies, developing implementation plans, prioritizing and organizing actions & resources to achieve objectives and contribute to country and regional-wide strategy development.
  • Develop and organize activities to secure resources for programs and convince stakeholders to provide support.
  • Identify and support innovative ways of the program implementation, monitor context and working environment to recognize changing needs and recommend possible solutions.

Representation and Coordination

  • Identify, build and manage collaborative partnerships, donors, local authorities and other stakeholders.
  • Communicate effectively to ensure overall project targets and donor obligations are met.

Program Management

  • Oversee program start-up and ongoing program management and administration of the teams across the various field locations;
  • Develop program implementation strategies, including partnership frameworks when needed, beneficiary targeting, distribution process with special focus on Cash Transfer Programs.
  • Ensure that program implementation is conducted with the respect to the security protocols, responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan;
  • Ensure program implementation is on time, target and budget.
  • Ensure monitoring systems are in place, including gathering data for case studies. This will include both direct and remote monitoring where access is limited or restricted.
  • Establish and maintain effective program reporting, monitoring and evaluation systems for both internal and external use.
  • Ensure program filing system is in place, adheres to internal and donor’s regulation and filing is regularly maintained
  • Ensure program implementation is on time, target and budget.
  • Adhere to all MC procurement, logistics and administrative regulations related to programming;

Team Management

  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence;
  • Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews;
  • Supervise, hire and orient new team members as necessary;
  • Provide team members with information, tools and other resources to improve performance and reach objectives;
  • Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.
  • Identify any gaps or capacity needs within the team and ensure training and capacity building is incorporated into program planning.

Finance & Compliance Management

  • Manage financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
  • Oversee the program budgets, project cash flow and expenditures.


  • Ensure compliance with security procedures and policies as determined by country leadership;
  • Proactively ensure that team members operate in a secure environment and are aware of policies.


  • BA/BS or equivalent in international studies, economics or other relevant field; MA/S preferred.
  • 3-5 years of international relief and development program management experience, in emergency and recovery program management.
  • Previous experience in operating and managing teams in conflict and insecure environments, required
  • Combination of direct and remote management experience preferred.
  • Previous demonstrated experience in cash or voucher programming, preferably in insecure settings, required
  • Demonstrated ability to manage and communicate effectively with team members of varied work styles.
  • Demonstrated flexibility and creativity in planning and problem solving.
  • Proven ability to learn quickly, lead a program to achieve stated results and objectives.
  • Experience with the development, implementation & compliance of USAID (OFDA and FFP)/DFID and ECHO funded programs.
  • Ability to effectively represent Mercy Corps and its interests to key stakeholders.
  • Experience working with local authorities, national and international NGOs.
  • Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
  • Excellent oral and written English skills required; proficiency in Arabic or Kurdish is as plus
  • Ability to work effectively with an ethnically diverse team in a sensitive environment.
  • Previous experience in insecure environments.
  • Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.

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