External Relations/Communications

World Health Organization

Baghdad, Iraq

Experience: 5 to 10 Years

Skill Required: Media and Communication


The Mission of the WHO Health Emergencies Programme is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.


  • Identify subjects of interest to develop and improve media/communication activities and products pertaining to the emergency preparedness and response efforts at the country level. Design communication materials and tools and ensure the rapid and timely dissemination of information to all partners, through traditional and social media channels.Manage the development and harmonization of content for the emergency-related websites, incompliance with guidelines and standards used throughout the Organization, to ensure consistency of approach. Review and improve content and liaise with the web team at all levels on the appropriate channels for and presentation of materials and messages and materials.Co-develop, as relevant, high-quality media tools, including audio-visual, photographic and printed materials, television and radio programmes, multimedia presentations, social media, videos and press releases, etc., to promote WHO's visibility, achievements and success stories. Work closely with the country and regional Communication Officers, if any, in liaising with the press/media to advocate and disseminate information on emergency prevention, preparedness, recovery and response strategies and efforts. Organize interviews and filming opportunities to support high-visibility of WHO achievements through television, radio and newspapers, etc.Prepare communication and advocacy products and statements to be used by the Resource Mobilization team to convince and encourage donors to rapidly fund the overall health sector response to affected populations. Collaborate with all relevant counterparts within the health cluster, regional and field offices, other WHO departments, UN agencies, and other partners to identify and create communication opportunities and prepare communication campaigns on specific topics.



  • Essential: A first university degree in communication, journalism, political science, social sciences, international relations or related field
  • Desirable: Courses in communication techniques such as graphic design, visual language and the use of social media.


  • Essential: At least five years' relevant experience with international exposure in communication and/or advocacy, part of which should include supporting humanitarian emergency or health outbreak response and recovery activities. Proven experience in writing advocacy documents and in the production of communication materials and products
  • Desirable: Prior working experience with WHO/UN or with an international non-governmental organization. Experience in organizing advocacy campaigns. Experience in managing publishing and clearance processes.


  • Ability to write well in English and produce engaging communication materials.Proven skills in the development and implementation of communication/media product and tactics. Excellent interpersonal skills complemented by the ability to conceptualize ideas and advocate consensus. Excellent presentation skills Demonstrated ability to work under pressure to achieve multiple deadlines.Ability to "think out of the box" and to make innovative proposals to extend communication reach. Knowledge or understanding of WHO mandate and goals in the emergency incident management context. Knowledge of public health sector and issues.Demonstrated ability to work within an emergency context at the country level.

Use of Language Skills

  • Essential: Excellent knowledge of English and Arabic language
  • Desirable: Working knowledge of another WHO official language

Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2209465&tz=GMT%2B05%3A30&tzname=Asia%2FCalcutta