OBJECTIVES OF THE PROGRAMME:

The WHO Global Service Centre (GSC), Malaysia, provides specialized services to all staff and all WHO offices worldwide in respect of human resources, procurement, finance and support of corporate IT applications and infrastructure. The aim of the GSC is to provide the swift and reliable delivery of a comprehensive array of products and services covering all these fields.

DESCRIPTION OF DUTIES:

Within the delegated authority, the incumbent is assigned all or part of the following responsibilities. However, staff may be rotated and assigned to perform other duties within Global Finance/Payroll (GFI/PAY) which includes ad hoc assignments, reinforcing other teams or replacing other staff members as required.

General duties and responsibilities (for all teams):

• Deliver responsive services to customers and stakeholders in alignment with the GSC Service Catalogue. This is achieved through processing requests received in ERP workflow; requests assigned through other Corporate systems; or assigned directly by Supervisors, in accordance with established procedures, to correctly administer and implement the assigned tasks to ensure quality and accuracy are met.
• Follow up closely on the pending tasks to resolve within response times set out in the Service Catalogue.
• Seek advice or guidance from team members or Supervisors as and when necessary.
• Take initiative to communicate with colleagues within or across departments to seek confirmation or clarification on issues when necessary.
• Respond to enquiries and provides support, advice and guidance to clients in Headquarters, Regional Offices, Country offices.
• Assist with identification of system issues or enhancements, and in testing fixes and solutions.
• Reconcile General Ledger accounts; and prepare journal vouchers and accounting entries as required.

Payroll and pension team duties:

• Maintenance of staff members' financial records.
• Process monthly, daily and adhoc payroll runs.
• Process separations.
• Respond to payslip queries from staff.
• Perform ad hoc assignments, special projects, and all other related duties when required.

Accounts Payable team duties:

• Creation and maintenance of supplier financial records.
• Process supplier invoices.
• Process and execute payments.
• Reconcile bank accounts.
• Process statutory travel requests.
• Perform ad hoc assignments, special projects, and all other related duties when required.

Awards team duties:

• Process award distributions and work plan funding.
• Maintain Customers (Donors).
• Follow up on Receivables with HQ and ROs.
• Perform ad hoc assignments, special projects, and all other related duties when required.

REQUIRED QUALIFICATIONS:

Essential:

• Completion of secondary school education or its equivalent, complemented by training in accounting or book-keeping.
• Desirable:
• Training in financial accounting, managing financial transaction processing, payroll processing and/or income management, in an international environment, and using integrated financial management and reporting systems.

Experience:

Essential:

• At least 5 years of relevant experience in administration of which at least 2 years working in the field of accounting, finance or payroll.
• 4 years with a first level university degree or
• 3 years with an advanced university degree.

Desirable: Experience in the use of an ERP system such as Oracle.

Skills:

Essential:

• Demonstrated skill and proficiency in the use of computers and information technology.
• Expertise in the use of MS Office and Web-based software.

Source:https://careers.who.int/careersection/ex/jobdetail.ftl?job=1900336&tz=GMT%2B05%3A30