Under the supervision and guidance of the supervisor Finance Officer, the Finance Associate will support the section through providing a range of procedural, administrative, and operational support in developing, implementing, executing and monitoring their country programme, ensuring effective and timely delivery that is consistent with UNICEF rules and regulations.
Under the general supervision of Finance Officer, incumbent performs a variety of data information gathering, input and manipulation, report generation and dissemination using VISION.
Local Focal Person (LFP) to Submit the Vision Transaction Request to GSSC through Service Gateway:
Act as the main liaison between the local office and the GSSC. The LFP bears the responsibility of submitting complete, correct, and genuine requests for processing.
Submits Finance requests to the GSSC using Service Gateway.
Communicates with the GSSC, if required, to provide additional or clarifying information, using Service Gateway.
Monitors status of submitted Finance requests through completion.
Follows up with the GSSC when a request is in progress, follows escalation procedures within GSSC if the request is delayed beyond SLA time response, or resolved unsatisfactorily.
Be responsible for submitting to GSSC quality information and properly verified documentation, to minimize the risk of errors and prevent submission of incorrect, duplicate, or fraudulent requests.
Assist in ensuring that cases submitted by the local office and returned by the GSSC for clarification or additional information are promptly responded.
Monitor timely submission of requests to the GSSC, to minimizing delays in: (a) the time a vendor financial document is received in the local office to the time when it’s being submitted to the GSSC for processing; and (b) the time a request spends in the LFP Releaser dashboard before submission, or in the LFP dashboard tray when returned.
Receives documentation to be submitted to the GSSC (e.g., invoices, vendor credit memos, emails requesting reversals of invoices processed, approved PSB minutes, etc.)
Ensures accuracy and completeness of information required to submit a request to the GSSC, using the applicable SOP which specifies mandatory information and list of attachments for each type of request
Checks with the requesting unit or operations section before submission to GSSC, if there is any un-clarity or doubt upon correctness, eligibility, or genuine nature of request. Resolve any issues involving operations or finance unit from the local office in case of doubt that policy due diligence was followed.
Retrieves monitoring reports, in accordance with established timelines and procedures.
Analyzes problems, identifies alternatives, tests and recommends solutions.
Provides support to field offices and sections in relation to challenges in invoice processing.
Provides trainings and capacity building sessions to the programme associate in sections and field offices
Performance monitoring and assessment is regularly conducted for service improvement:
Ensure application/compliances of Financial Policies and Guidelines, established process and procedures by all team members.
Provides detailed metrics periodically on VISION GSSC transactions, provide analysis and issues, and defines training needs, for improvement in the service provided to users.
Escalation is properly directed in a timely manner:
Assist and consolidate service calls where immediate support is not possible, in a timely manner.
Liaises with GSSC and program focal person
Develop and implement effective staff learning and development programme activities for the Finance Team, LFPs at Field Offices and Programme Associates.
Coordination and Execution:
Ensure regular and proactive communication and follow up with all relevant sections and units who utilize the services of the Operations Section.
Participate in weekly finance meetings meeting. Contribute to the planning and review of work processes for the smooth functioning of the Finance Section.
Respond/answer/telephonic/e-mail requests/queries in relation to VISION transactions submitted to the GSSC promptly.
To qualify as an advocate for every Child you will have…
Completion of secondary education, preferably supplemented by technical or university courses related to the work of the organization.
A minimum of 6 years of progressively responsible Finance Accounts work experience is required.
Fluency in English and in the local language of the duty station required.
